Printer only one page

March 1, 201610 yr

Newbies

Using Windows 7 and FileMaker pro7

my Hp envy 4500 only printing one page from my database even if it needs more

also if I set for multiple copies it only will print one

March 2, 201610 yr

I have the number of copies problem on Mac OS X 10.11.3. No matter how many copies I ask it to print it only prints one. This has been consistent through 4 or 5 OS updates and several versions of FileMaker. It does however print the correct number of pages for a given record. My workaround (and I rarely need multiple copies) is to save as PDF and print from another application which DOES print the correct number of copies. So it's not a problem with the printer driver. It seems to be a FileMaker issue.

rick.

March 2, 201610 yr

Hi Rick,

Are using a Script? If so, see if it has Revert as part of the sprinter settings.

Run your Script using the Debugger and see where it falls apart.

If you are running it using the Cmd + P make sure it has “All” pages selected.

Lastly, I have ran into a problems with printing PDFs that were downloaded from the web. They will not print anything using the OS printer system, i.e. Cmd P, and if you look at the bottom of the page, the PDF has it’s own print button.

HTH

Lee

March 2, 201610 yr

Lee, in this case I'm using command p. All pages selected. It will print all pages of a given record but only one copy of that record.

March 2, 201610 yr

That sounds like a bug in El Capitan / FileMaker to me. I haven’t upgraded to El Capitan so I don’t have a way to verify the printer / PDFs. Where are the PDFs being originated? Perhaps it lays there?

March 2, 201610 yr

Hi Linesider50 and welcome to the FM Forums,

20 hours ago, Linesider50 said:

Using Windows 7 and FileMaker pro7

I don’t think it’s compatible.

Ihttp://help.filemaker.com/app/answers/detail/a_id/4701/~/filemaker-pro-operating-system-requirements---all-versions

March 2, 201610 yr

3 hours ago, Lee Smith said:

That sounds like a bug in El Capitan / FileMaker to me. I haven’t upgraded to El Capitan so I don’t have a way to verify the printer / PDFs. Where are the PDFs being originated? Perhaps it lays there?

Lee, since fm won't print multiple copies (not El Capitan at fault. It's been the same since Lion) I save as pdf to the desktop and open with preview. Prints fine. So it's a FileMaker issue. Like I said, not a big deal in my case.