genek Posted June 13, 2002 Share Posted June 13, 2002 Running FM Pro 5.5 on brand new Dell w/ Win 2000 Pro/7200 rpm HD/256MB/P4 1.7GHz/32MB ATI Rage video card on a TCP/IP network. Have system w/ FM server and 8 other users. On ONLY this new machine, image files (pics in related field linked to separate pics database, and small logo image in bottom corner of layout) take a very long time to load on each record. On all other machines, images load up instantly. Already tested the network switch, cabling, connections. Brought in other machines to test at this location and worked fine. Brought new machine to other location and still did not work. Other applications on this machine work fine through the network. Also, copied dbase file to hard drive of this machine and it worked FINE. Only through networking does it not work optimally. The problem is specific to this machine and Filemaker only. Been on phone hours w/ Dell and Filemaker tech support. No solution so far. And no, we can not switch to a Mac system! Would very very very very much appreciate any solution(s). THANK YOU. Link to comment Share on other sites More sharing options...
Kurt Knippel Posted June 13, 2002 Share Posted June 13, 2002 Well you obviously have a hardware problem of some sort or a software conflict. What is different about this machine than your other machines? Link to comment Share on other sites More sharing options...
Guest Posted June 13, 2002 Share Posted June 13, 2002 Spec wise, the machine is "better" (ie - 7200 rpm, 32MB video card). What I am suspecting is that this Dell has a different network card as our older Dells. This has a 3Com. Older ones have either Intel Pro/100 or "CNet Pro 200WL PCI". May just return the entire machine, depending on how our "friends" at Dell respond. Other than that, there are no differences in software. Thanks, Gene Link to comment Share on other sites More sharing options...
Guest Posted June 13, 2002 Share Posted June 13, 2002 Nothing is different in terms of antivirus software or patches? These may be longshots but try running your video card in VGA mode and check the Dell site for a different network card driver. Link to comment Share on other sites More sharing options...
Anatoli Posted June 13, 2002 Share Posted June 13, 2002 I put my money on the network card! On the other hand, P4 1.7GHz equals in real world to PIII 800-900 MHz, if that is full P4 and not the P4 Celeron like with lousy 128k cache. If you have SDRAM memory, it will be much slower (approximately by 40-50%), than current PIII 1.4 MHz 512k cache and Celeron with 256k cache. P4 has advantage in video applications only, not in databases. And it will be possible to achieve higher frequencies up to 4-5 GHz. Right now full P4 1.7 GHz equals in performance to old (pre Tualatin) PIII 866 MHz. Link to comment Share on other sites More sharing options...
Guest Posted June 13, 2002 Share Posted June 13, 2002 Same Norton Antivirus and as far as I know, no different patches. I will try the video card in VGA mode. Not sure how it is now. And I know we did update both the network and video drivers yesterday. Thanks. Link to comment Share on other sites More sharing options...
genek Posted June 13, 2002 Author Share Posted June 13, 2002 Dell will send out an IBM CS3 PCI WakeUp on LAN Card. We'll see if this works. As far as processor, I was not aware (and I did not fully understand) the diferences in P4 processors. I am not sure what I have. System Properties says "Intel® Pentium® 4 CPU 1.70 GHZ" if that tells you anything. Even so, our older Dells are running faster than this new piec of @#%$. Thanks, Gene Link to comment Share on other sites More sharing options...
Anatoli Posted June 14, 2002 Share Posted June 14, 2002 Probably that is the crippled P4. If you can analyze how big is the cache it will be: 128K = crippled version (Celeron) 256K = old P4 512K = new P4 should work like PIII 800-900MHz. Memory: SDRAM = slowest DDRAM = faster RIMM = the fastest, but not much than DDRAM. Use http://www.sisoftware.co.uk/sandra for analysis -- the free version. Link to comment Share on other sites More sharing options...
DykstrL Posted June 14, 2002 Share Posted June 14, 2002 Newer Dell computers and some DTK Computers, pre-installed with Windows 2000 may not be able to run FileMaker Pro. There is a conflict with the Yamaha-XG Synth drivers. A work-around is to uninstall the Yamaha-XG Synth Program Group. FileMaker should then work correctly. This problem does not seem to affect computers that have been upgraded from Windows 98 or Windows NT. For more information go to the FileMaker Inc. web site and look up technote number 107071. Supposedly, this has been fixed with the 5.5v2 update, but I have not been able to test this yet. I also suspect this is also true for New Dell PCs running XP. Link to comment Share on other sites More sharing options...
Anatoli Posted June 15, 2002 Share Posted June 15, 2002 The update fixed that problem on one of our systems with ALI chipset. But the problem is different, it is not slow performance; FM is not starting at all. Link to comment Share on other sites More sharing options...
nightdesigns Posted July 23, 2002 Share Posted July 23, 2002 Simple, stupid question, but i've done it. You sure you have TCP/IP selected instead of IPX/SPX on the client computer? Link to comment Share on other sites More sharing options...
Recommended Posts
This topic is 7964 days old. Please don't post here. Open a new topic instead.
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now