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Hi,

Some wisdom please ....

For some reason, when we duplicate a record initially we get a delay; Canada timed it on their end and they say 1 minute.  With me, it was 15-20 seconds.   After initial duplicate script runs, when the user selects the script it runs instantly.

Please see attached pic.

Could somebody explain what might be the issues ??  Any insight what might be going on.

Thank you.

DuplicateScript.pdf

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have you considered doing this all server side using Perform Script on Server, thus there is no lag as no data has to be sent remotely. 

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If you have FMS15 you could use the new TopCallStats log to see what FM is really doing.  If it is downloading data then you should see evidence in the FMS stats.log even if you are not on 15.

Other suspects are record/layout triggers.  And stored or unstored calculations that kick in.

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