Jump to content
Hampden Tech

Log Files on sync errors

Recommended Posts

Is there a log file or files that I can view to determine explicit SQL errors? For example, I'm getting a "data would be truncated" error during the sync which points me to the correct row of the table in question, however, I can't tell which column/field is causing the problem. It would be helpful if this was logged. It's possible that the SQL error itself does not state this, but I'd like to see the logs if available anyway.

 

Thanks!

Bob

 

Share this post


Link to post
Share on other sites

Hey Bob!

  MirrorSync writes to log files that are organized day-to-day. Hopefully this makes it easier for you to find the specific event you're looking for.

  On Mac, the path is /Library/360Works/Applications/logs/    

  On Windows, the path is C:\Program Files\360Works\Applications\logs

  And the file name will be something like "MirrorSync.2017-08-18.log" depending on the date. 

  If at any time you want us to take a look into your issue or can't find the logs, please don't hesitate to contact us. You can initiate support by e-mailing us at support@360works.com, or by going to your MirrorSync web-app landing page in your browser (usually [serveraddress]/MirrorSync, the same page where you download the config file) and click on "Send problem report and log files."

Good luck with your project,

Junior Perez

360Works Support Specialist, 770.234.9293

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×

Important Information

By using this site, you agree to our Terms of Use.