FMServer16 webdirect test database not working

[gwjo]

I have a new installation of FMS16 and am trying to get the webdirect function working. When I click on the Test filemaker webdirect link on the tests page of the FMServer console page I see momentary activity as though something is loading but then a blank page. Is there something in the settings or setup of the server that I have missed? Any suggestions gratefully received.

Many thanks,

George

 

[Agnes Riley]

Hi George,

Is the web direct status light green?

Could you post a screenshot of your server's status page? If it won't fit take two screenshots.

[gwjo]

Found out about the java update problem and have updated both java and FMS. FMServer_Sample.fmp12 opens perfectly well but my own databases don't and just show a blank page with a big X in the top left corner. Any suggestions for troubleshooting this?

Thanks,

George 

[gwjo]

Finally sorted this problem. It's all about the settings in the file. If you want users to log in to the system you have to specify an account that will allow the initial login or else webd sees the database as unavailable. I solved the problem by specifying an access account and then writing a startup script with re-login as the first item. This then forces a re-login.