filemaker mirrorsync jdbc error cloud requires version 16.0 or later

[neocodesoftware]

Goal - use MirrorSync with database hosted on FileMaker Cloud, using MirrorSync hosted on a Windows Server.

Error - filemaker mirrorsync jdbc error cloud requires version 16.0 or later

MirrorSync version 3.17

FileMaker Cloud 1.16.1.18

Steps to reproduce

1. run mirrorsync

2. create filemaker client to server config

3. configure mirrorsync to use hosted version

4. configure publishing engine / database server to use cloud

5. put any database user, pass or name - it doesn't matter what you put - real or not real

6. you will error -  filemaker mirrorsync jdbc error cloud requires version 16.0 or later

 

 

 

[neocodesoftware]

Also tried MirrorSync 4.0 on a FileMaker 16 host - same error message

[Jesse Barnum]

Please try this version, it includes the latest FileMaker JDBC driver:

http://s3.dualstack.us-east-1.amazonaws.com/com.prosc.support.uploads/Outbound/360Works MirrorSync 4.008011.zip?AWSAccessKeyId=AKIAIDQUCQL7APZLJCDA&Expires=1524257288&Signature=KHb%2FT3E%2FrOiTCo7Z2N6%2FgX7qrMI%3D

[neocodesoftware]

Jesse - awesome! This is confirmed working. Thank you!

[HeidiPorter]

Hi,

I am trying to sync an FM Cloud server and ran into the same error. Just found this posting--I downloaded the link that Jesse sent above and used the package uninstaller to uninstall and re-install MirrorSync.

No luck for me--I am still getting the same JDBC driver error as above.

Any thoughts?

[HeidiPorter]

With the new version and some cleanup, I was able to get past the JDBC version error.

I now get timeout errors both when 1. setting up config to try to use FMCloud as the Hub (says I might not have 2399 open but I do), or 2. if trying to use FMCloud as the spoke instead (get this error on sync):

JDBC connection to database 'NameGeneratorPhone' on FileMaker Server at '*****.fmi.filemaker-cloud.com' timed out after 20 seconds. Try closing and re-opening the database on FileMaker Server.

[Jesse Barnum]

Try using telnet to connect to FMCloud on port 2399 - see if it hangs forever or if it connects.

If it hangs, then you need to modify the AWS Security group to allow traffic on port 2399.

[HeidiPorter]

I do have 2399 open...double-checked on this:

Nmap done: 1 IP address (1 host up) scanned in 4.55 seconds

Heidis-MBP:~ heidiporter$ nmap ****.fmi.filemaker-cloud.com

Starting Nmap 7.70 ( https://nmap.org ) at 2018-04-16 18:32 EDT

Nmap scan report for *******.fmi.filemaker-cloud.com (<ip address>)

Host is up (0.047s latency).

rDNS record for ****: ec2-*****.compute-1.amazonaws.com

Not shown: 996 filtered ports

PORT     STATE SERVICE

80/tcp   open  http

443/tcp  open  https

2399/tcp open  fmpro-fdal

5003/tcp open  filemaker

 

Nmap done: 1 IP address (1 host up) scanned in 4.66 seconds

Edited April 16, 2018 by HeidiPorter
hostname and ports

[Jesse Barnum]

Heidi, can you try the configuration with FMCloud as the hub? When it fails, go to the MirrorSync launch page in your browser and select the option to send a problem report with log files.

[HeidiPorter]

Done, thanks.

[Jesse Barnum]

Hello Heidi - I had a chance to review the log files, it clearly looks like a firewall issue, but then I can telnet in on that port, which clearly means it's not 😛 

Would it be possible to give me access to some database on the FM Cloud server (could be a test database) so that I can see if I run into the same problem configuring from my own copy of MirrorSync?

[HeidiPorter]

HI Jesse,

I'm moving some things over to a clean demo laptop, so will also install MirrrorSync there and see what happens.

Let me do that first, and see what happens. 

Thanks,

--Heidi

[HeidiPorter]

Blank

Edited April 21, 2018 by HeidiPorter
Got latest install package off other machine

[HeidiPorter]

HI Jesse,

I'm moving some things over to a clean demo laptop, so will also install MirrrorSync there and see what happens.

Let me do that first, and see what happens. 

Thanks,

--Heidi

Update:   On the clean demo laptop, I am able to sync FMCloud1 to FMCloud2 just fine.

Thanks!

--Heidi

[Jesse Barnum]

Here is latest build:

http://s3.dualstack.us-east-1.amazonaws.com/com.prosc.support.uploads/Outbound/360Works MirrorSync 4.008112.zip?AWSAccessKeyId=AKIAIDQUCQL7APZLJCDA&Expires=1526937572&Signature=Cu%2BVqnHPkCamPsU7G0GZUYPwxlo%3D

Heidi, that's great news. I've posted the latest build in case it's helpful.