Does anyone know the best way to send out a link to a particular record.

My database sends out links that work fine for most people, but seem to be slightly distorted by certain mail aps. One group here uses case tracking software called Sonar that's causing problems.

My links look like this:

http://internal.info.com/ddesc/FMPro?-db=ddescalations&-format=record_detail.htm&-error=search_error.htm&-lay=layout1&-op=eq&escid=10068&-find

Sonar changes a few characters and shows this:

http://internal.info.com/FMPro?-db?escalations&-format=record_detail.htm&-error=search_error.htm&-lay=layout1&-op=eq&escid068&-find

I'd like to make the link as short and simple as possible.

To help shorten your link, answer these two questions.

What is the purpose of "&-op=eq"?

Is it necessary?

Re your format and error tags, is there a space in the format file names or are they joined by an underscore (_)?

I'm using an underscore in the html file names. Is this what you're referring to? I could rename the files and shorten the url.

Frankly, I'm not sure what the -op=eq section is for. I copied this url format. My CDML reference isn't really clear about this. What is it for?

From the CDML reference;

-Op tag specifies the comparison operator applied to fieldname/value pair that follows it in a -Find action.

The default is "begins with" so if that's the operator you use, you can leave it out.