Major Problem - Please Help!

[LaRetta]

Hi everyone!

I have a major problem. I thought it was because I had carriage returns in my data but that is not the case. When I preview and print various reports, certain fields (at random) will print 3/4 of a line too low or will not display at all??? Other fields on the same line will print fine. This happens in all my dBs. It is not a universal problem because on some systems (with certain printers) it prints fine. That's why I know it's not in the data. I need to resolve this, as almost every report messes up

I have tried changing the font from Verdana 10 to Ariel 9; I have changed printer drivers, and I have ran the 6.04 Updater. We are using vs. 6.01. The two systems I've having problems on are: WinXP with Epson C40UX and Win98 with HP 2100. Please help me on this. I have read all printing messages on FM Tech (all 586) to no avail. I'm open to suggestions ... I'll try anything at this point.

LaRetta

[Ugo DI LUCA]

Sorry I ran out of pages here but running Mac OS8.6 and FM Pro 5.5 with Epson Color 740 works OK.

I had a problem once with portals when I was printing my invoices. Are you sure you cannot get the information to show in another way ? But as you said it can't be in the data...

Good luck.

[LaRetta]

Hi!

Thanks for trying. No, this printing problem happens on portals, regular reports, very simple things. A standard report even without sub-sums messes up

LaRetta

[LiveOak]

Unfortunately, on the PC some printer drivers have a very low fidelity when it comes to WYSIWYG. Inkjet printers seem to be the worst, postscript network printers the best. Some inkjet printers don't correctly show page breaks in preview within a half a page of where they really are. Since I'm on a Mac (which seldom has this problem) and don't have any of the mentioned printers, I was unable to duplicate the problem. My only suggestions are to make sure you have the latest printer drivers, try printing this report without portals from the related file (the way it ought to be done!) and/or don't use these printers. It is generally very difficult on the windows side to make a report appear the same from all printers used. We generally try to get our windows clients to standarize on one printer type or use a network printer.

-bd

[BobWeaver]

It printed fine on my Epson color 3000 inkjet (FM 5.5, Mac OS9.2).

But LiveOak is right about inkjet printers. I have had problems printing to inkjet printers even on a Mac. Epson in particular seems to release some very strange printer drivers. My Epson 3000 used to crash FM 3.0 every time I tried to print to it. And now, with an updated print driver, Filemaker 5.5 still gets the page orientation confused when trying to print to this printer.

[nem30151]

Hi,

so far I tryed the file on win2000 and on mac printing on a Lexmark and worked fine. I don't know about win98 but it seems after some investigation that under winxp most of the problems are from the configuration of the bios for the parallel port. Try to do this or something similar:

One thing to check when using older HP printers with Windows Xp is the "Enable Legacy Plug and Pluy Detection" option.

Right click on My Computer and select Properties from the menu.

Click on the Hardware tab.

Click on the Device Manager button.

Expand the Ports item.

Right click on "ECP Printer Port (LPT1)" and select Properties from menu.

Click on the Port Settings tab.

Check "Enable Legacy Plug and Play Detection"

See if it work

Definitely is a driver problem.

Best regards

Nem3015