Print Dialog missing "Copies & Pages" in OS X

[jscooper]

Hey folks,

Anyone else ever see this?

We have an OS X machine running fm 6.0 (databases on fm server). Occasionally, the print dialog "loses" the Copies & Pages screen. it's just not there in the menu. When hitting cmd-P, you're taken to the Layout screen (that's the PRINTER'S layout screen -- pages per sheet, border, etc). The other screens seem to be there, but not Copies & Pages. Switching to other apps, the print dialog is fine; all is there. Restarting filemaker seems to fix it (at least until next time), but I was wondering if anyone else ever saw/heard of this. The specific printer doesn't matter, it is the same when printing to any printer.

Thanks,

Jeff

[Vaughan]

Make sure you are using FMP 6.0v4 -- the v4 patch level is available from the FMI web site.

Also update your system software, and your printer driver if it's not supplied with X.

[surwoop]

Yes, I have seen this at a clients site running on 10.2.x. Maybe 10.3 fixes it, what version are you using?

[murray]

I have this problem on 2 machines running FMP 6.04 and MacOS10.2.6 but the same problem preceeded this when running 9.2.2. I thought it may have been linked to HP printer software as another symptom occurred at tyhe same time when going to layout view - the top half of the tools palette was replaced or overlaid by a graphic that is part of the HP printer "Image Quality" dialog. If I change the printer and/or presets while these symptoms are occurring, FMP crashes.

I haven't had time to check it out more specifically as I need the printer drivers and I also haven't upgraded to 10.2.8 yet as I won't have time to sort things out if there is a problem with the upgrade. I'll get a chance to sort it out in the next month or so.

I'll be following this thread with interest.

Murray

[jscooper]

Running 6.0v4 on 10.2.8. I'm glad I'm not the only one having this issue. Well, maybe glad isn't the right word, but you know what I mean.

Right now only a couple of machines here are running Panther, then they don't use the database, so it'll probably be a while before I can learn if it's fixed in 10.3.

Jeff