Hi,

I've created a small bookings system. Within it is a button that when clicked generates an email which is composed of data from various fields. The problem I have is that the email formatting looks wrong ie no 'carriage returns'. The email body is generated in this way:

A field called 'Email Body' defined as a calculation has the text and the required data fields within it. All the fields appear correctly, but i can't see any way to format this text with return characters? Am I using an incorrect method?

I also tried generating an email layout and then creating a script to copy the layout and paste it into a new field, but it only copys the fields within the layout and not the body text for the email..

Help!

Tom

The body of an email would not be a calculation; it would be a text field. You can format this anyway you wish (both in layout mode and in browse mode).

I've tried changing it to a text field, and I assume that I'd then need it to be a calculated value. Within calculated value I put the email text and the relevant fields but still get formatiing problems..

Are you using the

Hello Mr. Tom,

Since we're a bit short on details it's difficult to troubleshoot but I occurs to me that you may be sending your email in an HTML format. If this is the case you will probably need to substitute all paragraphs with the HTML equivelent which is: <br>.

Substitute ( field; "

FileMaker Pro's Send Mail script step cannot send HTML-rich e-mail. Stick to plain text.

To get HTML-rich e-mail you'll need a third party plug-in.

Vaughan,

You, of course, are correct sir but Mr. Tom didn't explicitly mention using native FileMaker only so I just provided another possibility in case he was using SMTPit of another plug-in.