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Import record problem


no1tmorrow
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I had a customer call me and I need help from Filemaker Gods (all of you). When she imports a certian single record it imports the wrong record. When she does the exact same thing on a different machine it worked fine. She tried it like 5 or 6 times and everytime it pulls the wrong record. What do you think?

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Only thing that comes to mind would be that the find involves current date and the user is using the shortkey command, and the comp date is wrong.

Maybe performing the find on a local database to that machine and not the hosted file?

When you find out let me know I'm curious. ;)

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  • 2 weeks later...

Ok I went to the customer sight the other day and here is what I found.

Both Machines running xp pro and filemaker 6 there is only 4 users so they don't have filemaker server. (don't remember the vesion but they matched).

Did the import on both machines one pulled in the correct record the other did. It always pulled in the same record every time no matter how what record I had narrowed it down to.

Here is how I fixed it but I don't know why it worked, so if you all know I would love to be able to pass that on.

Just did a simple recover and put it back on the server. All worked great after that.

What do you all think?

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That really wasn't what I asked. I asked if there were more than one copy of the files on the machines. Do a search and see if the File Name comes up more than once.

Lee

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