This is a very strange issue.

At work, we create quotes in peachtree accounting software. PDF copies are stored in a folder on our network.

I created a field in our quote tracking database in fmp called "external filename" when the user types in the external filename and clicks "import" it performs a script that does an "insert object" into a container field.

For anyone, it simply inserts the image and creates a graphic with the filename in the container field.

But on one user's machine. they press that button and it inserts the file into the container, but it displays a full size thumbnail of the item. This is handy for web users who can right click on the container in IWP and view the entire pdf.

But is only if she does it, if we do it on the same files, it does not work.

Anyone else encounter this? I'm trying out every option for 'thumbnails' in my adobe settings, and that is not working.

Thanks for anyone who can help solve this mystery!

Hmmm... Well if you insert as a picture it will show you the image, but if you insert as a file it will give you the thumbnail. Are all the operating systems teh same?

is it definitely if the one user imports any file... or is it the fact that this user is using a different application to save the file.

If this is the case you may find the application this user is using is simply saving more metadata.

If you import from a digital camera you often det many fields to import (many of which are listed under help/import/digital camera

Edited November 6, 200619 yr by Guest

I can't insert it as a picture - it won't let me, it says it is not a picture and it will insert it as a file.

my script is used on both my computer and hers, and it does not work for me. It definitely is her computer

It is confusing to discuss images in container fields unless you specify the operating system it was "inserted" with, and which command used. On Windows you have the Insert Object, which can show things using the associated application right in the FileMaker field; I don't know what it does with PDFs; too early in the morning to boot into Windows -].

On Macs we do not have Insert Object, only Insert Picture or Insert File; but we do have OS-level support for PDFs, so we can see them anywhere. So if she's on a Mac, that's why she's able to do it. If you use Insert Picture on a Mac you get the 1st page of the PDF.

Most web browsers can display PDFs, so it would then be visible cross-platform. That's my guess anyway; just a guess.

well around these parts we aren't mac users, all windoze 2k users.

she uses insert object as part of the script i created.

its the same script, same file. But on her machine - it works and displays a thumbnail. if i take that record, execute the same script with the same referenced file, it doesn't show up as a thumbnail.