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Claris Engage 2025 - March 25-26 Austin Texas ×

"Record is in use by 'Jane Doe'"


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My IWP clients get a blank screen if they try to commit a record which another user has open, or has inelegantly exited from. I'm trying (step 1) to provide a field that displays "Record is in use by 'Jane Doe'"

Get(RecordOpenState) is giving me no joy, either as a calculation in a field, or as a step in a script. Can someone point to a sample?

Maybe once my mental block clears, I can move on to step 2, which would be handling this error.

Many thanks in advance. . .

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Have you had a look at Get(LastError) ?

As this is a script driven event you will need to provide a button for the IWP user to "submit" the record (instead of using the Submit button in the status panel).

Roughly speaking your button should fire a script to:

Commit record

If Get (lastError) > 0 goto warning layout

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Yes, I've tried that and found mixed results (thanks for the reply by the way). I think Get(LastError) worked in some cases, but not in others. I think I got a bit leary of that approach when I saw that Set Error Capture (which I percieved as necessary to reliably use Get(LastError)), was not web compatible. But I think I'll retry this approach without using Set Error Capture. It's just not clear to me (from the documentation) that "busy record" is one of the conditions that causes a >0 return from G(LE). Thanks for the tip - the next thing would be to capture who has the record, and to diplay that on the warning page.

Thanks!

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