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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

Is there a way to lock the scroll function once a script has started? I have a call list that I want an employee to work through, but I don't want her to be able to use her mouse to scroll between records, because I want her to select the "Next" button that records the call date and time. I have taken the status bar out of the layout, when she runs the script, but would like to make it so she is forced to choose the "next" button to move to the next record.

Thanks!

Posted

There are probably several ways to do this but you will need to decide what is best for you. You could go to the layout mode and take the fields out of the tab list. Then you could make the user click on the field for data entry. This field could even be changed into a button that would run a script before entering the field. Or you could go to the layout mode, select a field, go to the menu, under Format select Field Control, then Behavior, then you can limit entry into field or other options. You could also consider changing the Accounts and Privileges. That should get you started.

Posted

Hrm, I don't think I am explaining it correctly (or maybe I'm just not understanding what you are saying)? Right now my caller can use the mouse wheel to scroll between records. Is the only way around this to take away a mouse that has a scroll button on it?

Posted

Hi Nelson,

As Michael pointed out, you will need to lock the status area with a script. You can run the script upon opening by specifying one under File --> 'File Options'

Script step:

Show/Hide Status Area [Lock;Hide]

Posted

With the Advanced version of FM 8 or 9 you can define custom menu sets. If you define a custom menu set for a layout and remove the [Records] menu list from that set, the user cannot switch records without a script (tied to your Next button). Ctrl-up/down arrow won't work, and I'm pretty sure the mouse scroll wheel won't either.

If you don't have Advanced, maybe create a portal that shows only the record matching a 'working' tag for that user.

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