FM Server won't stop

[WestCoaster]

Hi all,

on a regular basis I experience that I am unable to stop a FileMaker Server Adv. 10 on a Win 2003 server. It's just got one database open which contains 2 server side scripts that are performed every minute.

When I try to stop the server the open database remains in the status of 'Is being closed' and nothing more happens.

I also tried to stop the server side scripts before attempting to stop the whole server - still to no avail.

When I restart the admin console the database still is 'being closed'. When trying to stop the server again it shows me an error message that an error occured trying to stop the server process.

What can I do? I suspect it's not intended behavior to kill the server processes using the task manager?

Best regards,

Thomas

[mr_vodka]

First have you tried a command line? Second, next time you start it up again, try pushing out the script schedule interval. Third what does your script look like? I have seen the server hang when the script hangs or ends up in a loop.

[WestCoaster]

Hi,

I didn't try the command line to stop the server but I tried doing this using the Windows Services Panel which should be pretty much the same. It says that an error occured trying to stop the service.

Extending the script interval might be a solution (though actually I don't think so because if the server stops nomally it doesn't take one whole minute so the script interval shouldn't interfere). Fact is, however even as short as one minute is, it is actually still way too long for what we intend to do.

The script does a lot of things between several database tables, lookups, setting relational fields, loops (it doesn't wind up in an endless loop, I provided a maximum loop repeat counter for that reason) and sending an email. The script finishes ususally in only a few seconds.

Regards,

Thomas

[mr_vodka]

My hunch is that it has to do with your Server side script. Have you tried turning it off for a while to see if it still hangs?

Are you using the native SMTP Send Mail with FMS10 or are you using a plugin?

[WestCoaster]

Hi,

yes, I think I'm going to try to switch off the server side scripts to see if this might cause the problem. I am using the built in SMTP command but I will need to switch to a third party plugin due to the lack of being able to send attachments.

Regards,

Thomas