Jump to content
View in the app

A better way to browse. Learn more.

FMForums.com

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Customer History Report: Grouping?

Featured Replies

Thanks for your help.

What I need is screen report showing a single customer's history grouped by date with the related line items for each date.

So, far what I've come up with is a list showing all my line items from all dates and all customers grouped and sorted by Customer, then groped by Date above the line items related to to each date, i.e.,

Sub-Summary= Service_Order::Bill_to_Name

>>>Sub-Summary= Service_Orders::Sale_Date

>>>>>>Body= Line_Items::

Show Records from is set to Line_Items

I've tried doing a find for records only related to a single Customer and then switching to my Customer History Report layout, but still all the records are displayed.

Thanks,

Lee

Reading between the lines I suspect you already know this, but you did sort the records by both "bill_to_name" and "sale_date" AFTER doing the find?

Hope that helps... if not then at least we have eliminated it. Have subscribed to this topic so post again if you are still stuck.

Yours

James

  • Author

Thanks James. Yes it's set up to sort first by Name and then Date, the same order as the grouping.

I guess what I'm trying to get would be similar to a classic customer billing statement that would list all the transactions grouped by sale date. Seems like it should be simple, but I must be missing something.

  • Author

Anybody got and idea here?

It sounds like you are doing the find in the wrong table. You need to find in the LineItems table (searching in a related field).

Alternatively, you could start with the customer's record and do a Go to Related Record [ LineItems; Show related only ] from there.

  • Author

Yup! That worked for the report. I should have know that; I knew it would be something simple.

Now for the script. I haven't tried the Go to Related Record [ ; Show related only ] function yet.

I take it I'll start that script on the customer detail form to show the line items associated with that customer?

Thanks

I take it I'll start that script on the customer detail form to show the line items associated with that customer?

That's the idea.

Create an account or sign in to comment

Important Information

By using this site, you agree to our Terms of Use.

Account

Navigation

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.