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Claris Engage 2025 - March 25-26 Austin Texas ×

Cant find email addresses with @ symbol, no records found.


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Posted

Whenever I try to search for an email address and put in the full email address with the @ symbol it comes up with no records found. when i do a search in the same email field of everything before the @ symbol it finds the record. Why cant i search for full email addresses in this field? how do i fix it . please help thanks so much.

Posted

Because the @ symbol is a Find Operator that looks for 1 character in the field.

Try @ instead.

Lee

Posted

The @ symbol is special character. Escape it out with a .

Posted

well i want to be able to copy and paste an email address and be able to find it that way. it defeats the purpose if i have to type in the entire address each time i want to search for an email address. isnt there some way to format the field so it knows im searching for an email address?

Posted

Oh, but it does work,

To find records with the @ in the text, you have to use both the and @ as part of the find.

So, search for @ as your find in the field where the emails address should be.

If you are saying that you did search for @ and didn't work, then I'm not understanding your need.

It might be helpful for you to post a copy of your file.

Lee

Posted

I had this issue at one point, and my solution was to use Quote($emailaddress) when setting my search field in my script.

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