Artwork/ Logo not being displayed randomly. FM 11.0v4 Mac 10.7

[Laser Saver]

Hi all,

Using FM 11.0v4 on multiple machines (iMac OS 10.5.8) and everything works well.

Upgraded a computer to a new iMac that came with 10.7. Our layouts include a logo- graphic file- that now does not show up randomly on that computer.

Previewing the layout shows the logo once and then not the next time. It never prints the logo. All other information (fields, borders, boxes etc) show with no issue.

I understand from a Google search, this is an issue with FM/ 10.7 handling .EPS files. I believe this one is a .tiff file (might have that wrong). One suggestion was to re-save the artwork in illustrator with a PICT preview. I don't know how to do that, but thought I'd ask here if anyone has another solution.

Anyone run into this? Downgrading the OS is a possibility, but that would require buying the older OS discs and I'm a little leery of the can of worms I might be opening by doing that.

[Lee Smith]

Please update your profile http://fmforums.com/forum/index.php?app=core&module=usercp&tab=core&area=profileinfo

[Laser Saver]

Just an update. It appears I have a solution that works for me.

I tried using an .eps file (with a thumbnail option checked I saw in Illustrator - I know next to nothing about Illustrator) but that didn't work. I then tried a .tiff file which also did not work.

Then I converted the .tiff file to a .jpg file and it appears to have solved my issue. Not an ideal solution for those with many graphics to change, but I figured I'd post it for those interested.

[comment]

Not an ideal solution for those with many graphics to change

Not an ideal solution for you either. EPS is a vector format, JPEG is not. You are likely to see the difference when you print.

If your file is running on Macs only, it would be best to convert the EPS to PDF and use that.

[Laser Saver]

Thanks, I'll give that a try. Luckily, this is a small logo. I don't see a noticeable difference in quality at this point, but I have a few more layouts to "fix" so time will tell.