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Metso

The script is not supported on this device

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Hello,

I'm have a FM DB that I have transferred to an ipad to operate remotely.

I have a script to export found records as merge files to be sent as emails.

When I try and run this script, FM go presents a warning dialogue claiming

"The script step "export Records" is not supported on this device."

I wondered if any body could share some insight on how this may be resolved.

thank you for your help with this.

Metso

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FM Go does not support all script steps see..

http://www.filemaker.com/support/product/docs/filemaker-go/fmgo_development.pdf

page 18

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well - this in not entirely the case.

in the help file it says that for FM Go the export records step is partially supported:

in FileMaker Go, exporting to .fmp12, XML, and Excel .xls formats is not supported.

yet I could not export anything since the last update (12.0.5). before that, export to xlsx worked well.

with each update they released something didnt work as it used to....

UPDATE:

Only now I found out that the export DOES work but only if you have the Export menu on you custom menu enabled.

"Run script with full access privileges" does seem to bypass it...

So my solution now is that in the export script I Install the Export custom menu and at the end I put back the one without it...

Edited by xtrim
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and also for some reason the export after the "install menu set" will not work unless you [pause] right after it even for 0.01 secs...

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I have just discovered this the hard way. Fortunately, I have found this thread that directed me to the answer.
I was getting crazy trying to make Export Records work in FileMaker Go.
In my case the problem turned out to be cause by user account's privileges set to "Minimum" menu items.
 
To make it harder to discover why it does not work, Get(LastError) returned 3, which means the script step is not supported on that device, rather than 9, which would mean insufficient privileges.
 
If you do not want to bother adding Export Records to the custom menus, the easiest workaround is to run the export script with full access privileges....
 

and also for some reason the export after the "install menu set" will not work unless you [pause] right after it even for 0.01 secs...

 

This is because menu set is only refreshed when user is expected to be able to access it.

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