I am looking for a way to import email messages into my FM system as records.  I have a dedicated email account on my host that I'd like FM to monitor and every time a new message comes in, it gets added as a record.  Any thoughts on how to pull this off?

 

My goal is to log all of my customer communications via email by bcc-ing myself.

I've just started using 360Works Email plugin.  It would seem to have every function you're looking for and more.  I've just started using it myself, so haven't done a lot of work with it yet.  But I can say that my experience with other 360Works plugins has been extremely satisfactory (I'm particularly enamored with the SuperContainer plugin).  

 

See http://360works.com/email-plugin/

I've looked at their plugins before and they are impressive.  Unfortunately, times are tight and I'm hoping for a non-plugin solution, if possible.  Thanks for your suggestion.  It should work well, but FM12 already does many of the functions of the plugin and I'm hoping to find a way to do this task as well (if possible).

FM can't monitor a mailbox without a plugin.

 

The only alternative is to do coding on the email client side to push data into FM instead of FM pulling it.  That will require non-FM coding skills.  What kind of skills depends on what email client you want to use.