Can't Access Outside Network after Power Failure

[dtrots]

Thanks in advance. 

 

I have Filemaker Server 13 running on a new mac mini. I had a power failure yesterday and the mini rebooted. Since then I cannot access server outside the network. The IP address hasn't changed plus I use No-IP. I cannot see what is different why all of a sudden I cannot connect.

 

 

[Rick Whitelaw]

I would restart the machine again. Also, while on the LAN, use the admin console to check the state of FMS. Also your router may have changed something in its configuration during the power failure and may not be recognizing NoIp or port forwarding correctly. I have a similar setup and every once in a while the Mini "goes deaf". Very rare but it's a real problem if I'm out of town and can't restart the machine.

Good luck.

[dtrots]

I got it. The mini got a new internal ip address when it rebooted and the ports were open for the old one. I set up a static address now. Thanks for making me look. 

[Rick Whitelaw]

Hmm . . . I have my port forwarding etc sorted on the main router and use an Airport Extreme to manage DHCP to all devices. There's never a reason for my devices to ever change local  ip address. I would look into this.

[Steven H. Blackwell]

Please take note.  Starting and restarting FileMaker Server machines should be done with great care. Any files that were open when the power failure happened were damaged and should be replaced with the last good backup.

Before doing restarts be sure all files are closed and that the FileMaker Server service has been stopped as well.

These inelegant closures are among the very worst things that can happen to a FileMaker file.

 

Steven

[Rick Whitelaw]

Steven, when you say "open" do you mean opened by a client machine or just listed as open, for example, in Admin Console? There isn't a way to prepare for a power failure that lasts longer than ups battery. I've had one or two and have downloaded the files and tested as well as run Recover. No damage so far.

Rick.

[Steven H. Blackwell]

Open means opened on FileMAker Server and ready for access.  Inelegant closes, especially power fialures and restarts, damage the file.  I don't know what tests you ran on the files in question, but sometimes this damage is not immediately detectable.

That's why a rigorous backup program needs to be in place at all times.

Steven

[Steven H. Blackwell]

Open means opened on FileMAker Server and ready for access.  Inelegant closes, especially power fialures and restarts, damage the file.  I don't know what tests you ran on the files in question, but sometimes this damage is not immediately detectable.

That's why a rigorous backup program needs to be in place at all times.

Steven