Can't get Go to force close...

[mrmacmusic]

I've never come across this before... one of our mobile users has reported that Filemaker Go can't be swiped up to force close it – it just keeps bouncing back down  

Any ideas?!?

[Kris M]

Maybe turn the phone off and try again?

[mrmacmusic]

Maybe turn the phone off and try again?

​...tried that Kris (or rather tried a hard reset instructing him to hold down the power/home button until the Apple logo appears) and it makes no difference – following the iPhone reboot it still won't let him swipe away the Filemaker Go app... 

Puzzled, and more than a little concerned.

Edited May 26, 2015 by mrmacmusic

[Lee Smith]

I don’t believe this tied to FMGo, unless they haven’t updated their IOS to the latest version. I had this happen when I tried to upgrade an IOS and the phone wasn’t plugged into a charger unit. It’s been a couple of years now so I don’t remember what I had to do to clear it up. I would have them contact the phone carrier or Apple and see if they can help.