FileMaker Server Update problem

[doughemi]

I am trying to install FMS 14.0.4 update to my local development FMS 14.0.2 system.  I have closed all databases and turned off FileMaker Server 14 in the admin console.  

When I run the updater, I get a dialog "This update cannot be installed while FileMaker Server is still running. Please stop FileMaker Server and try again."

What else do I need to turn off to install the update?

[Rick Whitelaw]

Strange one. What I would try (off the top of my head) is turn on FMS, then turn off the "automatically restart FMS after power failure" (or whatever it is . . . Not at a computer) then close all hosted files, turn off FMS then restart the machine. Then run the installer again. My 2 cents, Rick.

[Wim Decorte]

turning off the components in the admin console does not stop the underlying FMS daemon.  Try:

sudo launchctl stop com.filemaker.fms

 

[doughemi]

Thanks, Wim, that got me over THAT hurdle.  After that, the updater started and hung up.  I ended up downloading and reinstalling FMS 14, and I'm back in action.

I wonder if the problem with the hangup was due to my FDS Subscriber key?

[Wim Decorte]

I doubt it.  There have been many reported problems with updating from v1/v2 to v4 and uninstalling and then installing the full version of v4 seems to be the easiest way of getting there.