Having recently upgraded our Outlook, we are now running into the error where the Send Mail script step causes Outlook and FileMaker to freeze.

I found the suggestion to use the Open URL script step with mailto, but is there then any way to insert the value of database fields into the Subject or Body of the email? 

You can try: http://stackoverflow.com/questions/4782068/can-i-set-subject-content-of-email-with-using-mailto

Your mileage may vary, as different email clients do/don't accept different things...

Courtney,

We had this issue also, I figured out it was because we had Outlook program as a 32 bit, and Filemaker as 64 bit. It was causing both of them to freeze up. I uninstalled the 64 bit Filemaker and reinstalled the 32 bit, and it was fine. I also could of upgraded Outlook to the 64, but I haven't tried it yet.  This was freezing both when I had a script creating a PDF, and emailing it. 

Hope that helps! ? 

Karen

Thank you for the responses. I found out that our office consistently uses Outlook 32 bit, so I will try the 32 bit FileMaker and hope that works.