BDGleason

Dear DM, I'm dealing with a similar issue, only my client is 3,000 miles away! What did your tech guys tell them to do; do you know? I need to tell my client the same thing, only they aren't real computer-savvy and are far away! Answer if you get a chance! Thanks...

John, thanks! I suspect we'll also make sure the file we re-send has the permissions correct on it; though, am wondering if we should re-burn the CD from our end, too, or if that's not necessary? I'll send the person this info. and maybe, hopefully, her husband, who sounds more computer-savvy, can help her! Much obliged to you for your help!!! You've been a great help!

Hi John, Thanks. Can you give me a good resource for where to send them to tell them how to do that?! They are not the most computer-comfortable and I have a suspicion they're working on a very old and extremely "fragmented" machine. Also am not sure they know how to tell what system they're running either, for instance!

Ender, Thanks!! That seems to have been the problem, and no one, when I posted before, suggested that! So, now, any clues now as to what to tell our non-profit PC-user!? They're having the same issue, too... but we are working remotely with them and we think they are running off of the CD we sent. Do you think that if, when we go to our permissions and select "Details" that if we say for "Others" to read and write, that that'll do the trick?! (Sorry, but we don't use PCs much!) We also figure that if they are running it from the CD, they'll HAVE to copy it to their hard drive...which they say they can't do, for some odd reason... old computer or something....

Are you meaning the file permissions for the computer itself or the database? Doesn't "Full Access" mean Read and Write permissions? If not, what does that mean? By "owner", do you mean the "Account name" as noted below? Here's what we have now: Account name [Admin] default password (blank) default Full Access Account name [Guest] default password (blank) default Then, there's the other issue: what about our eventual PC user?!

Very odd problem here: We have set up a database (for a non-profit) on computer "A", running OX 10.4 using FM 8.5 Adv. NO other computer can edit any of the entries in ANY database created on computer "A", even though NO PASSWORD is set up. All databases we've tried setting up have: Account name [Admin] default password (blank) default Full Access Account name [Guest] default password (blank) default On some databases we've built to test this, Guest has Read Access only (default); on some others, I allowed Full Access on the Guest account. A trial was set up by creating a database with only two fields. No changes were made to accounts or privileges. Like all other files created on this machine, it cannot be modified when copied to ANY other machine running FileMaker Pro 8.5. No modifications can be made to existing records and no new records can be added to the database. Any database created on computer "A" apperars to have Read Only access once it's moved/copied to another machine. If you look at the account name on the 2nd computer, it is Admin which was defined as Full Access when created on the original computer, "A". To try to find a solution, I then created an account named [Debra] with a password of “useit”. It was given Full Access. On the second machine, FileMaker was restarted using the Option key to open the file. Debra was entered for the Account name and the password "useit" was entered. When the database opened, the privileges were Read Only. Admin (which still has Full Access as the default) has only Read Only Access when running on this 2nd computer. When running on the computer it was created on, "A", Full Access is available on both accounts. If a database is created on the second computer, that file has full access when transported to my machine, "A". NO other database this computer creates will allow any other computer we've tried (that has FM 8.5) to edit any data at all, not just from this database, but from any fake test one, either. The worst part is that the computer this will be used on has the same trouble using it, and it's a PC, not a Mac. She needs full access and we're just trying to give that. Can anyone help!?

Hi Lee, Yes, it is the same file, just copied from one machine to the other... Though, I've seem to have this same issue with more than just this one file... in case that's relevant? BG

Hi, John, Yes, we have read and write permissions on both machines. And, I did also download that white paper, too! Any more ideas? We're here, with this dialogue open to grab replies!

Lee, Thanks for the reply, but we tried that! We used the option key and "Admin" as user name without a password, but when I do so, I still can't access anything! That's what is so odd! My spouse has been using databases far longer than me, and he can't figure it out either! That's why I posted here: I need to know what to do now that that plan isn't working. Thanks for trying to help!

We're trying to figure out how to gain access to a database created for a non-profit and we have built it on our laptop, but need to also use it on the desktop machine once a month. Like another user here, I cannot seem to access full privileges on the desktop machine, even when I log in as Admin using the option key (Mac OS 10.3.9 using FM 8.5 Advanced). No passwords have been created and certainly none is desired on this machine. All fields allowing me to make any modification are grayed out. We have used FM a long time for small membership databases, but just upgraded to 8.5 so we could help this non-profit out, whose old (10+ years) FM database had become corrupted. Any help is most appreciated!