debi Posted November 22, 2016 Share Posted November 22, 2016 I've successfully tested the email plugin sending emails via both my business email (gmail) and a personal account (ipage). But I'm having difficulty getting this to work for a client who said she uses exg6.exghost.com. Format I'm using is: EmailConnectSMTP ( "smtp.exg6.exghost.com:465" ; "[email protected]" ; "password" ; "ssl=1" ; True ; True ) Have tried several port numbers, including 465, 587, 25; also no port. Errors include "Couldn't connect to host, port: smtp.exg6.exghost.com, 465; timeout 30000" and then "java.lang.IllegalStateException: Not connected" What am I doing wrong? TIA, debi Link to comment Share on other sites More sharing options...
Ben360Works Posted November 22, 2016 Share Posted November 22, 2016 For those extra parameters, where you have True ; True, you will need to pass them in as key=value pairs. So like you have for "ssl=1". The needed parameters are going to depend on the mail server and I don't have any specific information on exghost. Once you have that set up, and if it is still not connecting, you can submit a bug report and that will send us log files that can help diagnose the problem. You will need to reproduce the issue and then you can go to Filemaker Preferences > Plugins > 360Works Email > Report a Bug. Link to comment Share on other sites More sharing options...
debi Posted November 27, 2016 Author Share Posted November 27, 2016 Thank you Ben. I wrote to Appriver Support, asking how to set set the parameters for the EmailConnectSMTP functions, including the port, and whether I needed true or false for ssl, forcetrust, and tls settings. Here is their reply: SMTP Server: smtp.exg6.exghost.com SMTP Port: 587 SMTP Authentication: requires authentication SMTP Secure Connection: TLS (if TLS is not available, use SSL) How would that translate to the plug-in function? TIA, debi Link to comment Share on other sites More sharing options...
Ben360Works Posted November 28, 2016 Share Posted November 28, 2016 You should be able to use EmailConnectSMTP( "smtp.exg6.exghost.com:587" ; "user" ; "pass" ; "tls=true"). Link to comment Share on other sites More sharing options...
debi Posted December 27, 2016 Author Share Posted December 27, 2016 Just wanted to close out this issue. I tried "tls=true" and "tls=1" and a few other combinations of parameters related to ssl etc. Then I asked the client to verify that the account was working on their side. Apparently there was a glitch there, and once that was resolved, the code you gave me above was just perfect. Thanks! Link to comment Share on other sites More sharing options...
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