E-mailing directly from Filemaker

[kendalswife]

I'm using Filemaker to e-mail certain information to customers. I'm not using plugins or scripts, doing this directly through Filemaker and the e-mail part is working beautifully. It's the information in the e-mails that is not showing up. I've looked at the examples that come with Filemaker and have set up a text file for the body of my e-mail. In this text file, I'm inserting field names such as "Hi [FMP-Field:firstname] [FMP-Field:lastname]!", which ARE indeed fields in my database. Yet when I receive the email, the space where this information should be is blank. Instead it shows just "Hi !" What am I doing wrong?

Thanks in advance for any help!

[Unable]

It may be in the way the events are occuring. If the email is being generated as a result of the client's interaction with a record, you may need to use a META refresh to capture the -new or -edit AFTER the record has been created / edited, and send the email from there.

Good luck.

[fabravo]

Did you ever get this working? I am having the same issue.

[Anatoli]

What issue?

[kendalswife]

Nopers...not yet. What's even weirder is that I have set a token on my html page, and in my text file I have [FMP-CurrentToken] along with [FMP-Field:firstname] etc. When I receive the e-mail, the token is there, but it's still not picking up any information for the other fields. I can't figure it out.

[Anatoli]

RE: but it's still not picking up any information for the other fields. I can't figure it out.

Could you display those fields on page where the send mail command is?

[fabravo]

In my case, yes. The page that produces the e-mail has the same fields on it as are included in the e-mail. There is also a global field that does print in the e-mail, but that is it.

frank

[Anatoli]

So you have some small problem with space in field name, used layout, mistype.

Or your trigger to email is wrong.

I never discovered any problems with WC and email syntax.

[kendalswife]

AHA! Indeed it was a small problem. To submit my e-mail, I was using -View. I changed it to -Find and Viola! Thanks for all your help!