Email Problems

[mindtpi99]

Hi

I'm having a couple of problems with sending emails from the web companion - the email are sending fine but if there is an ampersand in any of the fields it displays as & - I know this is because it's a special character, but I'd like to elinate them. Does anyone have any ideas?

One solution I had was to use a conditional within the portal for the data in the mail format file but for some reason the conditional doesn't work within the portal (but does outside the portal) - any ideas how to get this to work?

Thanks!!

[Vaughan]

You should rename the fields to remove the ampersands. Very bad news, even if the file is not to be web-shared.

[mindtpi99]

It's not the field names that have the ampersands - it's the content people are typing into them

[Vaughan]

What CDML codes are you using to display the fields in the e-mail format files?

[mindtpi99]

Here's the format file!!

-----------------------------

MEDIA BOOKING REQUEST - Job # [FMP-field:Jobs::JobNumber]

-----------------------------

Client: [FMP-field:BillingCompany]

Brand: [FMP-field:Jobs::Brand]

Job Description: [FMP-field:jobs::JobDescription]

Special Instructions: [FMP-field:jobs::specialinstructions]

[FMP-If:Media_UMC::ModUserStatus.eq.Amended]There are amended jobs[/FMP-If]

----------------------------------------------------------

MEDIA BOOKING DETAILS FOR JOB NUMBER

----------------------------------------------------------

[FMP-Portal:Media_UMC]

***************

[FMP-field:Media_UMC::amendnewcancel]

***************

[FMP-If:Media_UMC::ModUserStatus.eq.Amended]There are amended jobs[/FMP-If]

Modification Status: [FMP-field:Media_UMC::modificationdate] at [FMP-field:Media_UMC::modificationtime] by [FMP-field:Media_UMC::moduser]

Media Status: [FMP-field:Media_UMC::actioned]

Key Number: [FMP-field:Media_UMC::combinedkey]

Destination: [FMP-field:Media_UMC::Destination]

Size: [FMP-field:Media_UMC::sizecombined]

Publication Date: [FMP-field:Media_UMC::formatdate]

Colour: [FMP-field:Media_UMC::colour]

Caption: [FMP-field:Media_UMC::caption]

Placement: [FMP-field:Media_UMC::placement][/FMP-Portal]

[Anatoli]

You can try to change the encoding:

From CDML db:

Syntax

[FMP-Field: Field name , Encoding ]

Parameter(s)

First parameter: The name of the field

Second parameter (optional): Encoding. Use one of the following reserved words:

Raw - Don't perform any encoding

URL - Perform URL encoding

HTML - (default) Perform HTML encoding

Break - Perform HTML encoding and replace soft returns with <br>

[Vaughan]

Anatoli -- that's what I was getting at too. The field encoding.

[Anatoli]

Sorry to spoil your Grand Finale

[Vaughan]

Hey, it's good team work!

[Anatoli]

I wonder if our team work was successful?

[mindtpi99]

Thanks for that - that's fixed it!!

[Anatoli]

Great!