Format file not found?

[Sam Laundon]

I have many clients who access the database through the web by signing in with last name and their password. It works for everyone except one client who is using Windows 98 2nd Edition. They get the following message when they try to sign in:

[Leb i Sol]

"home.htm is their home directory for their personal web page"

what is the directory?

look out for .htm vs. .html

however, your code looks good

[Sam Laundon]

"home.htm is their home directory for their personal web page"

Yes, this is correct.

"what is the directory?"

The directory is a folder called dr.

"look out for .htm vs. .html"

I was wondering about this. Could htm vers html be causing the problem for this one client?

[omiossec]

You should try absolut path

like this

<input type="hidden" name="-format" value="/dr/home.htm">

[Leb i Sol]

hi there Sam!

"Could htm vers html be causing the problem for this one client?"

it is not so much on which approach u use but more of the typo...if ur manually declaring the html or htm then make sure it is type as such...this is easy to forget or mix....

also check the path (omiossec's post) and make sure that folder is being "served" and finally that the info u'r submitting is correct.

If you do not wish to use -error page with a bunch of [if] statement what you could to is turn on the logging (compleate/detailed) and then look into it for error number. (located on C:Program FilesFileMakerFileMaker Pro 6 in file called "Access.txt")

here is link to some common errors

http://www.eske.net/jeff/FMPErrors.htm

all the best

[Steve T.]

Hi, samlaundon! Just an observation... if the user is getting a specific error returned but you did not trap for that on your search_error.htm page, then the path is not working for that page either and the user could be receiving an FMP message as though no error page existed. Check to see if the user can see a straight html page w/no CDML. Maybe also check to see if the user can log into ANY of the accounts or gets the same error... maybe using a different browser? Hope you resolve it.