What caused this?

[IEW]

My users have been able to access "Print" and "Print Setup" fron the File tab in windows. Now they are greyed out and I can't seem to find how to turn them back on. Any ideas would be appreciated.

[mr_vodka]

Are you using Accounts and Privilege sets? If so, have you check their privilege set to see if the checkbox for allowing printing it checked.

[IEW]

Yes, it is checked to allow printing.

[mr_vodka]

Hmmm is there any other info you can provide? The more info that you can provide the better that we can help you troubleshoot. Is this happening with a specific user, a group of users, a specific 'privilege' set, etc. Is it happening to you to when you log in as admin?

[Ted S]

IEW,

For grins create a (temporary) global text field and then make a simple one line script that sets your new temporary field to the value returned by Get(PrivilegeSetName). You may be surprised at what it returns.

I have often thought a user belonged to a particular group but in reality found out that they were a member of something else altogether.

What I'm saying is confirm your belief by actually testing to see what privilege set your user belongs to.

[IEW]

Hmmmmm. Something smells fishy! I have a user that is assigned "limited" and Get(Privilege SetName) returns "full access". PrintSetUp is ok, Print is greyed out.

BTW tried to use "Global" would'nt work. I have indications the last 2 weeks that my FM7 is getting flakey.

[mr_vodka]

Would you be able to possibly post a copy of the file?

[Steven H. Blackwell]

have a user that is assigned "limited" and Get(Privilege SetName) returns "full access". PrintSetUp is ok, Print is greyed out.

This is usually caused by running the script with full access privileges option enabled.

Steven

[IEW]

Moved all users to "Full Access" to temporary fix problem. Still don't why limited greys out print and print setup.

[Ender]

Still don't why limited greys out print and print setup.

What is defined "limited"?

[IEW]

Records: Custom Privileges

Layouts: All view only

Value Lists: All view only

Scripts All executable only

Allow printing

All user to overide data validation warnings

Available menu commands: All