Browser says : Database is not open

[cinolas]

I am serving a searchable DB using FMP 5.0v3 Unlimited on Win2k server. Once in a while, when trying to access the web page using IE or Netscape, I get the following message :

"The page could not be displayed because the database "MyDBName.fp5" is not open"

When in fact it is open.

To make the web page available again, I have to restart FMP.

Any idea on how to avoid this ? what is causing it ?

Anyone having the same problem ?

Thanks

[Steven H. Blackwell]

quote:

---

Originally posted by cinolas:

I am serving a searchable DB using FMP 5.0v3 Unlimited on Win2k server. Once in a while, when trying to access the web page using IE or Netscape, I get the following message :

"The page could not be displayed because the database "MyDBName.fp5" is not open"

When in fact it is open.

To make the web page available again, I have to restart FMP.

Any idea on how to avoid this ? what is causing it ?

Anyone having the same problem ?

Thanks

---

Please be sure you are using the latest version of the Web Companion. I believe it's 5.0v5 or 5.0v6.

Old Advance Man

[Steven H. Blackwell]

Server need to be restarted as well, especially MAc OS 9 and Windows NT.

Old Advance Man

[Anatoli]

During 3 years I've restarted FM approximately 30 times and NT server 3 times.

The other person taking care of server is restarting server only after installations of new patches. He did also restarted server approximately 3-4 times in that period.

I guess I have trained my eyes on Task Manager. When FM Unlimited occupies more memory than usual allocation, then is time to restart FM. But never NT server.

[Anatoli]

Our guy responsible for Web Servers is still against W2k servers. He approved W2k as workstation only.

We never ever had this problem on NT4 server.

To be completely honest, FM (client or Unlimited) needs to be sometimes restarted because of clumsy memory management. Yesterday one database was served fast to web; the second one was slow as snail. After FM restart everything was fast again.

[cinolas]

I had to serve my DB from another computer (again win2k server), which didn't have a cd reader. So I shared my workstation's CD drive and installed FMP 5.0 Unlimited from there, the installation worked fine. I then upgraded it to FMP Unlimited 5.0v3 with web companion v6.

Now, it only ever tells me that the database is not open !

Even weirder, when I restart FMP, web companion is off ! I have to reactivate it every time ! When I do reactivate web companion and configure it, the settings (port number, access privilege,etc) are intact!

But even then I can't access it because the DB is "not open"

That's with my first DB, the second is even weirder ! When I open it, web companion in the Sharing panel is off, I turn it "On", close the sharing panel. Re-open the sharing panel, web companion is off ! and offcourse when I try to access it over the web, the database is "not open"

This is really getting anoying ! Nothing works ! and for no apparent reason !

Once again, any idea why ? How? and what the **** is going on ?

Does it have anything to do with the way I installed it ?

Pardon my french but this is very frustrating !

Thank you all for your help

[cinolas]

...

Re-installed and now it works fine... at leat for the moment.

Thanks

[Anatoli]

You did install it with full Administrative Rights? Is the server running with Administrator logged in?

What about the network connection? Do you have more Network Cards in machine? Could you try Unlimited on another machines? Possibly with NT?

Are database shared via WC?

Is WC selected in preferences?

What is the security -- build in or Web Security database?

[cinolas]

I am getting the "Database is not open" again. To correct the problem I have to restart FileMaker. This occurs every once in a while and is very annoying because we have to keep an eye on the website at all times.

I am looking for a way to get rid of that problem for good.

Any idea ?

Anyone having the same problem ?

p.s. I am using FileMaker Unlimited 5.0 v3 with the newest webcompanion on a win2k server computer.

[ February 06, 2002, 10:21 AM: Message edited by: cinolas ]

[Garry Claridge]

We had a similar problem when running 'Terminal Services'. The last session open would become the server/host and hence take on the settings of that session.

Good Luck.

Garry

[nambesal]

I'm having the same problem running FMPro Unlimited on a Win2K Server. The FMPro Web Companion stops responding after about a day and the only way to get it working again is to restart FMPro.

I have all the latest Filemaker Updates installed and have Terminal Services disabled.

I've come up with a way to restart FMPro nightly by using two empty databases and windows task scheduler, but it sure would be nice to find a solution as to why the problem happens in the first place.

I'm thinking about moving FMPro Unlimited off the Win2K Server and on to a machine running Win2k Pro, since I haven't experienced the problem on my development machine, which is running Win2k Pro and FMPro Unlimited. The down side to this is that I'll need two computer for production, one for FMPro Unlimited and one for Win2K Server, IIS, FMPro web connect. It also sounds like this solution may still need require FMPro Unlimited to be restarted from time to time, given the other replies to this posting.

I would greatly appreciate finding a solution to the problem and/or feedback to my two computer idea.

For those of you interested on how I restart FM nightly.

One database (close.fp5) runs a script to close FM when it is open. The other database (open.fp5) runs a script to open all my required databases when it open. I then have a task scheduled to run the command "c:close.fp5" and the other task is scheduled a minute later to run the command "c:open.fp5".

[ February 08, 2002, 12:48 PM: Message edited by: nambesal ]

[Steven H. Blackwell]

You may well be getting flooded by the NIMDA or Code Red. THe symptoms you describe are consistent with what happens when the WC gets thousands of virutally instant calls.

HTH

Old Advance Man

[Anatoli]

Win2K and IIS is considered as wrong and not secure platform for web.

We have to use the NN4 with all security patches installed and all active services disabled.

[Steven H. Blackwell]

That'll work for 5.0vx Unlimited, but not, I think, for 5.5 Unlimited.

Old Advance Man