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Claris Engage 2025 - March 25-26 Austin Texas ×

Newbie Portal Question (I hope)


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Posted

Hi Gang,

I am stuck. I have a table which contains a field with "Status" for each entry. The "Status" could be things like "Active", "Submittted", "Completed". I created separate instances of this table to create separate portals which show the different statuses.

The tables and the relationships all work fine, but the problem I am running into is when I create a new entry on the table, the newly created entry does NOT show up unless I change the status of an existing item. To create the new item, in my script, I go to the layout for the main table, create the new record, I have a dialog that prompts for the "Task Name" and at the end of the script, I return to the original layout with the portals. The new task doesn't show up until I take an existing item and change its status. Then the portal refreshes with the new item in there.

Is there a way for this to show up automatically? I do have a script step to Commit Records, but it doesn't do the trick. I have tried sorting the portal as well with no luck.

Any help is appreciated.

Thanks,

Hernando

Posted

Hey There,

Try adding the script step "Refresh Window" and check off "Flush cache"

That should do it!

Posted

Thank you Martha. I was able to solve the problem. The Table with the portal relationships had several records. When adding a record, for some reason, that table wasn't updating. This main table is basically a one record table, but it had 3. I deleted the extra records and the new items show up in the portal instantly.

Thanks for your help again.

Hernando

This topic is 6380 days old. Please don't post here. Open a new topic instead.

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