D.M. Wrider Posted July 9, 2007 Share Posted July 9, 2007 :confused: I apologize if this is in the wrong place, but I didn't know where to post. A client of mine just phoned me - he has been using a database I created to help run his non-profit organization. This morning he tried to open the file and found that the file itself had disappeared. Literally. No file. No nothing. It wasn't even in the trash. It's a totally bizarre thing. We believe it was a computer glitch, or who knows what, but I told him I'd ask around, just in case, to see if anyone else had had this happen to their FileMaker files ever. My client has already had a computer tech guy try to recover the file, but it's nowhere to be found. I have an earlier backup file, so it's not a complete loss, just a lot of work to input all his lost information. I just want to make sure it's not something weird that FileMaker has been known to do sometimes. (I myself have never had any trouble.) Link to comment Share on other sites More sharing options...
Vaughan Posted July 9, 2007 Share Posted July 9, 2007 Check FMP's Preferences and make sure the "randomly delete file" option is unchecked. Link to comment Share on other sites More sharing options...
bcooney Posted July 10, 2007 Share Posted July 10, 2007 Vaughan, you're horrible. Seriously, many times a user has a shortcut on their desktop that gets deleted. Perhaps using the Search File feature from the Start menu will find the missing file. Or...maybe it was the flex-capacitor. Link to comment Share on other sites More sharing options...
Kiwi Posted July 10, 2007 Share Posted July 10, 2007 Check that your client is logging onto the machine as the correct user. The database maybe under someone elses profile. You could also check the flux-capacitor. The one with fractal-shaped perimeters is often found to be dodgy. Replace it with a lateral modifying capacitor. Link to comment Share on other sites More sharing options...
Inky Phil Posted July 10, 2007 Share Posted July 10, 2007 Now you are all being horrible!! D.M. This is a common occurence. The di-lithium crystals in the time/space continuum are either out of line or not in synch. If it is not that then what Blakeley said. HTH Phil Link to comment Share on other sites More sharing options...
D.M. Wrider Posted July 10, 2007 Author Share Posted July 10, 2007 ;) Thanks, guys. Sounds like the user wasn't closing out the database, just minimizing it all the time - the tech guy here thinks the file got corrupted. Live and learn - my client will be backing up all his files now! I'll, uh...be sure to mention the other possibilities, too. : Link to comment Share on other sites More sharing options...
bcooney Posted July 12, 2007 Share Posted July 12, 2007 Did you check the Open Recent list to see if the FM knows where the file is? Can you use FM's Recover to salvage the data? Link to comment Share on other sites More sharing options...
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