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Beginner question

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Hello,

I need to share a few databases and I understand the concept of the Filemaker Network and have already set it to share. But, I can't seem to be able to access these files from the outside (of the network). I have the IP, but I think it has to do with the router and/or modem. Has anyone any experience setting up a router or modem so that someone from the outside (of the network) can access these files?

Thank you.

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Perhaps start here. You need to set up a port forward if you haven't already.

http://www.passtracker.net/PassTracker_Manual/lessons/FileMaker_-_How_to_Setup_a_Network_Router_for_FileMaker_Remote_Access.html

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Ok, we did that but we still can't connect through IWP. I even tried to turn it off and connect through Filemaker Network, same result. The port 5003 is open on the Mac that has the files open. Do we need to open any other port? Which port should IWP be set on?

I appreciate your help.

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http://sixfriedrice.com/wp/filemaker-firewall/

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Please update your profile with your current version of FileMaker, operating system, and platform. Here is a quick Linked to speed it up. My profile

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Sorry, I should have been giving more info before asking this question.

Mac OSX 10.6 where the databses reside. FM 12 Advanced.

Trying to access it at a remote location with a Mac OSX Lion, Safari and Firefox and FM 12 Advanced.

We opened port 5003, got a static IP, turn IWP ON, port 16000. Doesn't work. Then we turned IWP OFF, turn Filemaker Network ON and were able to access the databases and use it with no issues. Turn FM Network back OFF, and turn IWP back ON. Still doens't work.

Thank you.

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