pc Remote (WAN) clients cannot see hosted databases.

[jdu98a]

[FIXED] I found where some additional port forwards of the same ports were pointing to a 2nd machine on the network. Turning those off fixed the issue.

 

I am unable to get non-local remote clients to see any of my hosted databases. LAN clients can see and connect to all.

 

I'm running FMS 13.0.5 on Windows Serve 2012 R2. Currently I have ports 80, 5003, 16000 & 16001 all open. Windows firewall is completely turned off (even at the services level). Bonjour is running correctly.

 

I found this page: http://help.filemaker.com/app/answers/detail/a_id/5493/~/cannot-see-hosted-database

It states: If you host FileMaker Pro files from a server with two or more network cards,(which I am) FileMaker Pro broadcasts only from the card with ID 0.

 

I don't know what "ID" it's referring to, but I have gone as far as uninstalling the second network card on the server. No change. In any case, it is broadcasting just fine to all LAN clients, just not over the internet.

 

I have also made sure that all system clocks are synced.

[Wim Decorte]

While you may have the ports open on the FMS box itself, for WAN clients the 5003 port also needs to be open on the firewall/router that sits on the perimiter of your network.

[Steven H. Blackwell]

Tech Info http://thefmkb.com/12120 has useful information on the topic of ports.

 

Steven