Java Heap Space Error

[Howard Schlossberg]

On my first of two hub installs, everything went well with the MirrorSync config, but I haven't been able to get through an initial sync (going to an MS-SQL spoke).  Each time, I get a java heap space memory error:

Jun 19, 2016 1:03:24 AM com.prosc.mirror.config.server.SyncServer$3 call
SEVERE: Sync between usp-bolt-01.us.xxxxxxxxxgroup.com / BOLT Media Manager (FileMaker Server) and USP-SQLRPRT-01 / GlobalBoltData (MS SQL Server)
Last sync failed: java.lang.OutOfMemoryError: Java heap space

Last night's attempt was immediately after a machine reboot, and with no other users in the database.  The OS is Windows Server 2008 R2 Standard (SP1), with 12GB RAM installed, running Java 1.8.0_60 with "-Xms2048m" as the runtime parameter (I'd added that parameter after the first sync attempt ended in this Java heap error).

Any other ideas?

Thanks...Howard

 

[Jesse Barnum]

Hi Howard, can you please use the 'report a problem' link on the MirrorSync launch page? That will send us your server log file so that we can do some detailed troubleshooting.

Be sure to change the date on the problem report page to the date that the problem actually happened, otherwise we'll get today's log file which is not going to show the error.

[Howard Schlossberg]

Done.  I don't know why I was thinking this forum was the main means of tech support.  Sorry.