problems with email

[mlindal]

I stumped...

Suddenly the email functions in our database stopped working. We checked and the smtp server is still working. We tried other methods of email that seem to work... only filemaker 5.5 unlimited is having problems sending email. (on a Mac under OSX)

Here is the code from the web page

<FORM ACTION="FMPro" METHOD="POST" NAME="checkoutform">

<DIV ALIGN="left">

<P><INPUT TYPE="hidden" NAME="-db" VALUE="PUB_WebOrder_.fp5"> <INPUT TYPE="hidden" NAME="-format" VALUE="thanks.htm"> <INPUT TYPE="hidden" NAME="-error" VALUE="checkout.htm"> <INPUT TYPE="hidden" NAME="-lay" VALUE="ForWeb"> <INPUT TYPE="hidden" NAME="-token" VALUE="[FMP-currenttoken]"> <INPUT TYPE="hidden" NAME="-recid" VALUE="[FMP-currenttoken]"> <INPUT TYPE="hidden" NAME="OrderID" VALUE="[FMP-currenttoken]"> <INPUT TYPE="hidden" NAME="-script" VALUE="Web_PlaceOrder"> <INPUT TYPE="hidden" NAME="-edit" VALUE="">

<INPUT TYPE="hidden" NAME="-smtphost" VALUE="x1.nrcan.gc.ca"> <INPUT TYPE="hidden" NAME="-mailfrom" VALUE="[email protected]"> <INPUT TYPE="hidden" NAME="-mailto" VALUE="[FMP-field:C_ForWeb_CustomerNumber::Email]"> <INPUT TYPE="hidden" NAME="-mailsub" VALUE="Order No. [FMP-currenttoken]"> <INPUT TYPE="hidden" NAME="-mailformat" VALUE="emailorder.txt"><A HREF="javascript:document.checkoutform.submit()"><IMG SRC="images/continue.gif"</A></P>

</DIV>

</FORM>

Any thoughts? Seems to have only happened since switch to FM 5.5 unlimited

[mlindal]

Now I am ticked off...

I just tried the email form in Filemaker 5 (classic mode) and the email worked fine. So filemaker 5.5 under OS x doesn't work with email...

unless there is some bug fix, or syntax change in cdml I need

[wwyngaard]

I am also having problems with email using cdml. Here is the answer which is probably the same for you. If I try to use an email address that has a period in it, it will not work using OSX. ie [email protected] will not work using FM v5.5 on OSX but will work on v5.02 on OS 9. I believe the problem is with the unix core not liking the extra period. I am calling Filemaker.

[mlindal]

I have heard - the possibility that UNIX, not liking uppercase, might have a problem with the header information if it is not lowercase. Does anyone know the answer and is anyone else having problems with email under OSX

[Garry Claridge]

I don't have any problems with email under OS X. Sorry

All the best.

Garry

[Anatoli]

I don't have any problems with email under WindowsNT. Sorry

All the best.

[Garry Claridge]

Can you send mail from that computer with the Apple Mail program?

I believe FM uses the mail program to send the mail. (The Mail program does not have to be running.)

Do you have a mail server 'in-house'; can you check the logs?

Good Luck.

Garry

[Anatoli]

I don't think so.

IMHO WebCompanion is connecting directly to full Mail Server with SMTP commands.

[Garry Claridge]

You may find that the SMTP server (x1.nrcan.gc.ca) does not allow 'open-relay'. You should test by using the SMTP mail server of your ISP.

All the best.

Garry