Connection to Host Error

[NewFM85User]

Hi,

I am using Filemaker server 8.v04 on Win server 2003.

Cleints are connecting to it using Filemaker pro 8.0.

some of the clients are using wireless network.

These clients are getting the error 'Communication with the host was interrupted and could not be re-established all affected windows will be closed' very often.

They say that they get this error when thay are doing some processing which takes few mins.

But I have not set any time out for any database.

even my server power option is 'Always On'

Please help.

Thanks in advance

[AudioFreak]

It honestly sounds like something is just causing the wireless connection to drop. I don't believe it's a Filemaker issue. Lots of things can cause wireless to drop. Cell Phones, Microwave Ovens, etc...

[Stuart Taylor]

Mac = System Preferences > Energy Saver options

Put the computer to sleep when it is inactive for "Never"

Put the hard disk(s) to sleep when possible "Untick"

------------------------------------

PC = Control Panel > Power Options

Turn off hard disks: Never

System standby: Never

System hibernates: Never

---------------------------

[color:red]Bet its this (gets me every time)

The File > Accounts & Privileges > Privilege Set

Disconnect user from FileMaker Server when idle: "uncheck"

[danabase]

I am having a similar problem, but only for one of my database files. I can login to three other files without a problem, but when I try to open the fourth file, I receive the "Communication was interrupted..." message and it closes all of the files. I double-checked my permissions on the file, and they are the same on all of them. I cannot understand why I would be able to open some database files and not others. I am using FMP Server 8 v4 on a Mac mini and logging in from a macbook. Any suggestions?

• I have my energy saver settings to never sleep.

• I checked my accounts & privileges and they are not checked to disconnect the users during idle time.

• I can see that my server is awake and accepting connections.

• I opened and closed the file, restarted and ran disk utility.

Could this be a file corruption? It seems odd that it only is an issue on one file...

I just tested the connection further by adding another file, and I am receiving the same error. This is a file that I had hosted previously. So, it seems to be a problem with trying to host any new files. I did just run the Mac OS Security Update...

I am sure that the connection is okay (wireless) because I AM able to open three of the five hosted files.

Edited April 24, 2007 by Guest
More information

[Wilbo]

I have the same problem and it's getting quite anoying. I have FMS 8 v4 on Windows XP hosting 30 databases and 25 users using FMP 8 and 8.5. When I installed FMS 8 around 3 months ago everything workked like a charm but now I have been getting Connection to Host Error for last 3 weeks. It comes around 1-10 times a day and it's totally random. It can close connection to 5 client and leave 20 online or just drop 1 user at the time.

I have tryed to reinstall FMS and clients unistalled all other programs than FMS on that conputer and tryed to disable antivirus firewall etc. I have tryed allso connect server to different switch but it didn't change anything.

[Steven H. Blackwell]

OK, so this would therefore lead to the conclusion that the problem is likely with the Server machine itself. Check the NIC card, the ethernet port, the station cable, etc.

Steven

[angelleye]

Just wanted to chime in to this thread. I'm having the exact same problem. Very random here as well.

We actually have 2 buildings with users in each connecting to our FM Server located in building 1. Building 1 has always had a T1 connection dedicated to our network. Building 2 was on a pretty slow DSL for awhile.

The complaints I got almost always came from building 2 and I always assumed it must be part of their crappy DSL connection. They would complain that they would get disconnected anywhere from 5 - 20 times a day. It was tough for me, though, cuz I NEVER had this problem locally, or when I connected remotely from home on my cable modem.

One day, though, out of no where, while I was here at work connected locally (plugged in, not wireless) I started getting disconnected. It happened literally about every 10 min for the entire second half of that day. It's never happened to me again since.

Building 2 now has a T1 over there and they are still having the same problems, and still very random.

Also, just today I got a complaint from an employee here in building 1 also plugged in to the local network. Says it's happened about 10 times today and they never once had that problem before in the year or so they've worked here.

So I'm at a loss. :B

[Steven H. Blackwell]

This can be caused by hardware such as routers, hubs, switches, NIC cards, etc. or it can be caused by bad cables. it can also be caused by not running the latest version of FMS. it can also be caused by bad files, bad RAM, etc. In other words, there are a lot of things to check.

Steven

[SoCalMacDude]

I had a customer with the same problem - actually they would say "we got the sperm again," referring to the squiggly tilde that shows when it has lost contact with server.

Tried "everything," replaced the 24 port ethernet hub, and that solved the problem!

[Carlos (Sydney)]

Each year I write to Filemaker regarding the energy wasted by client computers using Filemaker. How many tonnes of greenhouse gas would be saved if Filemaker Client could maintain a connection in sleep mode?

Yes, I can see that it might require Apple to co-operate with a more sophisticated Energy Saver, but they are under pressure to turn green too.

Not a lot of point having the world's best software, if the world sinks 7 metres into the sea.

[wplate]

Is there no way via AppleScript or in FMP itself that the FileMaker Pro client can automatically deal with a broken connection?

I have a client system that sometimes loses its connection in the middle of the night leading to all sorts of AppleScripts timing out as other applications try to talk to FileMaker.

I would love it if I could automatically dismiss the connection lost dialog and tell FMP to reopen the database connection.