Newbies Cormack Posted June 12, 2009 Newbies Share Posted June 12, 2009 I'm wondering if anyone has experienced this before, and might have a solution for me. We have 5 users running FileMaker Pro 10 on cross-platform machines (mostly Windows XP, one or two on MacOS X Leopard). All are working fine except for one Windows XP user. When he runs FileMaker Pro, it brings up the splash screen and then after a moment or two crashes, with the following error message: Error Signature AppName: filemaker pro.exe AppVer: 10.0.1.92 ModName: filemaker pro.exe ModVer: 10.0.1.92 Offset: 00940093 I get the same error with the 10.0.2 version of the client (other than the version numbers being different). I can't see anything obvious that would be causing this, and have tried reinstalling and repairing without success. I'm in desparate need of a solution (other than "rebuild the PC"! ) so if anyone has any ideas, please let me know. Cheers in advance. Link to comment Share on other sites More sharing options...
IdealData Posted June 12, 2009 Share Posted June 12, 2009 Just a hunch - is the PC upgraded to XP SP3 (many people stopped at SP2). Link to comment Share on other sites More sharing options...
Newbies Cormack Posted June 12, 2009 Author Newbies Share Posted June 12, 2009 Nope, its SP2. Its also not a user setting - I get the same response when logged in with a different account. I can only think that its either some sort of corrupted registry setting, or that some other piece of software is clashing with it. Any other ideas chaps? Link to comment Share on other sites More sharing options...
mr_vodka Posted June 12, 2009 Share Posted June 12, 2009 Why dont you try and reinstall after you delete out the registry keys upon uninstall... Link to comment Share on other sites More sharing options...
IdealData Posted June 13, 2009 Share Posted June 13, 2009 I think you missed my point - FM 10 requires Service Pack 3 see here http://www.filemaker.co.uk/products/fmp/tech_specs.html Link to comment Share on other sites More sharing options...
mr_vodka Posted June 14, 2009 Share Posted June 14, 2009 or does it... http://fmforums.com/forum/showtopic.php?tid/200338 Link to comment Share on other sites More sharing options...
Newbies M. Netov Posted May 23, 2011 Newbies Share Posted May 23, 2011 Guess it;s the best place to fit my question. I'm working with FMP10, on WinXP SP3 [system uptime is about 3 years] From time to time, usually after a break (2-3 days), my FMP10 crushes on splashscreen. With regular Microsoft error message, and following information: Error signature AppName filemaker pro.exe AppVer: 10.0.1.26 ModName: ntdll.dll ModVer: 5.1.2600.6055 Offset: 0001240b Such an error happened earlier, and I was able to "fix" it, by copying ntdll.dll from system32 folder into FMP10 folder. [shamanism, I know, but for some reason it worked] This time, playing around with ntdll.dll didn't helped. I also saved full crash report, in case it will be needing. Link to comment Share on other sites More sharing options...
Vaughan Posted May 23, 2011 Share Posted May 23, 2011 AppVer: 10.0.1.26 Errrm, update to 10.0v3... Link to comment Share on other sites More sharing options...
Recommended Posts
This topic is 4726 days old. Please don't post here. Open a new topic instead.
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now