"Not responing" message

[gary29422]

I'm using FMP11 v2 on a Windows 7 x64 laptop.  When I print, I get a "Not responding" message and FMP stops working.  I must turn FMP off using Task Master.  I tried upgrading to v3 or v4 but I can't get the update to work.  I've reloaded my printer driver.  I'm stumped... any ideas?

[Wim Decorte]

what kind of message do you get when you try to update?

[gary29422]

Hi Wim,

 

At the top of the window, next to the file name, it shows (Not responding).  I need to use Task Manager to quit FMP.  What a bummer.  It just started doing this.

[Lee Smith]

Automatic message

This topic has been moved from "FileMaker Pro 11" to "Printing”.

The General Topic areas are for the discussion of the new tools, features and functions that were introduced with that version of FileMaker and not for asking how-to questions.

If you have any questions about this action, please contact me by Private Topic

[Wim Decorte]

 tried upgrading to v3 or v4 but I can't get the update to work.

 

I was referring to this part of your post.  When you try to upgrade, it should just work.  If not, what errors do you get.  Either directly from the installer or from the Windows application event log or system event log.