David_LasVegas

I suffered the same problem as reported above. Endless spinning wheel for many WebDirect users so they wouldn't be able to access the FM server login page, and the server crashing several times a day. For the users that didn't have issues they reported a much better performance in FMS14 than with the same solution running on FMS13. BTW these users without problems used random browsers , OS, java versions, no obvious pattern to which configuration work and which didn't. After a miserable week of talking to Filemaker, re-deploying and re-installing FMS14, reinstalling the OS Yosemite from scratch in a dedicated Mac Pro , rolling back the OS to Mavericks, re-installing, re-deploying and trying all possible combinations installing all software from 0. I had to give up and roll back everything to FMS 13. It is extremely frustrating. My new line of attack is going to be to install everything in a WIn Server box and maybe, hopefully, that will take care of the problem. I would like to get something equivalent in power to what I have now which is a Mac Pro 2 x 3.5 Ghz 6-Core Intel Xeon E5 with 64 GB of RAM. Any recommendation on what kind of server could be a good substitute, any particular models, brands? Anyone any comments comparing Mac to Win for Server, I have heard that Win offers better performance, and hopefully more stability. Thanks!

When I try to create (or edit) a new side server scheduled script with FMS I get the following prompt when entering user full access credentials to select a script from one my hosted files: "No scripts are available for the specified account" If I have recently restarted the server, in spite of the warning I can still click the Next button and continue with the configuration of the scheduled event. After leaving the script running by itself for a little while, the script will abort due to authentication errors and when I try to re-edit the event, this time I won't be allowed to pass the "No scripts are available for the specified account" Very frustrating. Obviously no changes to script names or privileges have been done during this time. FMS server just breaks on its own. Anyone please, any ideas of what could be the problem here. I am using FMS 13.04 on a Mac Pro with OS X 10.9.5 I have had many issues with FMS since I migrated our solution to FM13 from FM11, with a new server machine and all new FM software. I don't know if the root of my problems comes from the server configuration. For instance, I can only access the Admin console from the local host machine. localhost:16001/admin-console if I try with the actual LAN ip address from the same computer or any other in the network: 192.168.1.4:16001/admin-console I get an error I mention this in case someone could see a connection here with my other issue.

Roland, I am not sure if this will answer your question, but here you have my 2 cents. I have been using Gmail with FM for several years and here's how my system works. 1) I have set up Gmail to apply several filtering rules classifying incoming emails into different IMAP folders (Labels) 2) I have a table in FM called EmailInboxes, one record per IMAP inbox. Periodically I loop through this table and connect to GMail requesting emails from the corresponding Inbox with an imap ID greater than the last id stored in the table. I download using 360Works IMAP functions and after the succesfull download I mark as read in GMail the downloaded emails and I also store the IMAP id of the last email downloaded. What I love about using Gmail the most is their powerful and very accurate spam filtering, very rare to find false positives and I don't have to worry about getting garbage into my FM email records. It is a robust and reliable platform and it's free if you use a gmail account. I actually use it with our corporate domain name so we pay a small monthly fee for the service , and I have been very pleased with them for years. I have found IMAP more reliable than POP for downloads. You just need to go to your Gmail settings and enable the IMAP related features. I hope this helps David

I have been trying to upload some server side compatible plug in to my Mac X Server  I followed all the instructions to install it as a server side plug-in putting it in the appropriate  server folder, changed the file privileges to inherit the extensions folder privileges, re-started FM server and the whole server in several occasions but I am still getting the Plug-In Name as Not Loaded, I try to enable it, and as you would expect when I restart the server the selection doesn't stick.  After running several tests, including the removal from the extensions folder of some Plug Ins I never use, I see that the admin console doesn't refresh the list of plugIns available and some plugIns that no longer are in the Extensions folder still show up, no matter how many times I restart FM Server and even the whole OX Server.  I am including a screen shot of the server console in the attachment.  Anyone please, any ideas of what could be happening here? solutions?  Thanks  David  PS. I am running FMSA 10 Admin Console Version : 10.0.2.206 on Apple X Serve 3.1 with  Mac OS X v. 10.5.8 In case this information is relevant

I am migrating some script steps that I used to do with TROI url to 360WebAssistant and I am experiencing some inconsistent results. My scripts integrate with many different 3rd part web services, mostly shopping cart APIs to retrieve order information. Sometimes the migration is seamless, I just change the TURL_Get function for a WAGetURL function submitting whatever url string is required and I get my xml response that I can parse. In this particular instance where I am getting my normal xml response when using TURL_Get, using the exact same URL all I am getting is this: "WebService.aspx" as a response when going through WAGetURL I have tried several configuration settings with different connection timeouts, character sets,etc but nothing seems to work. I cannot post publicly the actual url, but I could send it privately to a 360Works tech support member for trouble shooting. I would really appreciate your help, the main reason I am migrating from Troi to 360 is because I have a portfolio license that will allow me to run all these scripts with an auto-timer from the server and It would be very frustrating o have to shell extra money for a server upgrade with Troi when I already have the 360 server license. It must be something simple that I need to do differently or some step I am missing and that will be the key to fix other similar issues I am having with other API migrations. Thanks

After a few private messages back and forth with fseipel, finally got the code to work using ScriptMaster This is the final result: ScriptMaster Java code FileOutputStream os = new FileOutputStream(printerPort); PrintStream ps = new PrintStream(os); ps.println(rawData); ps.close(); Variables rawData= Here I enter my raw data (no escape characters necessary) printerPort= in my case LPT1 (still working on entering a network printer location) Thanks to fseipel for his invaluable help

The raw data I sent to the printer printed correctly, instead of "Hello World" I used a variable to contain all the printer raw data commands and it has worked perfectly, once it prints the label comes out perfectly with all the bar codes, etc. If I understand you correctly what you are saying is that if the print job is not processed immediately is because I should add some printer command in the raw data? But if that is the case why when I use exactly that same raw data through other means (not Filemakers' Script Master) it prints right away, and then how come that when I close the Filemaker application the queued jobs print right away? Could it be that I would need to add some Java code to the scriptMaster fucntion so it sends the print instruction in a different way? If that was the case could you think of anything I could do in the java to force the printer to print (I don't know anything about Java) In regards to downloading an png or pdf image of the label, I did that originally I just had to decode the image sent by FedEx API and then I could manipulate that container in Filemaker and place it in a Layout, it was straightforward and I would love if I could go from there. Unfortunately we want to be able to use the Label Thermal Printer instead of printing to a regular laser printer so we need to deal with this annoying issue or the Raw Printer commands. Once again thank you so much for all your help. David

Frank, Thanks so much for your help. I finally got to make it work and I could Print a FedEx Label by entering the raw data as a variable in the Script Master fuction you gave me. I didn't even have to escape the special characters. So this is what I did: I created a new ScriptMaster record: Demo::script FileOutputStream os = new FileOutputStream("LPT1"); PrintStream ps = new PrintStream(os); ps.println(rawData); InputVariables::key = rawData In this case I entered the raw data from before in the InputVariables::value field I executed the script, it created the print job in the printer spooler, and the only thing is that it wouldn't print until I closed the Filemaker Application. I have tried several times and it always does the same thing, the print job is created but until I close Filemaker the printer doesn't print. This is weird, can you think of a reason? PS1. When you ask me what can't I just print through the printer driver I am not sure of what you are referring to or how to do it. could you elaborate? Another question, if I wanted to send this same command from a network printer, instead of the one that is physically connected to the LPT1 what should I use for value in the FileOutputStream? Thanks.

Thank you so much for your response. I need to digest all the info you gave me including the link to your previous posting to see if I can make it work. When I said command line I was referring to a utility window which is part of a printer driver app that allows you to enter Raw Printer Instructions to be sent directly to the thermal printer. Here is an example of the Raw data I was referring to (If you send this to a thermal printer it will print a FedEx Shipping label) N OD10 q812 Q1370,24 D15 ZT LO0,309,800,4 LO0,563,800,4 LO0,898,800,4 A35,171,0,2,1,1,N,"From:" A35,190,0,2,1,1,N,"" A35,210,0,2,1,1,N,"Sender Company" A35,230,0,2,1,1,N,"777 W. LAKE MEAD PKWY" A35,251,0,2,1,1,N,"" A35,291,0,2,1,1,N,"(888) 899-7770" A490,231,0,2,1,1,N,"CAD: 100021847/WSXI2450" A43,345,0,4,1,1,N,"Bogus Recipient" A43,375,0,4,1,1,N,"" A43,405,0,4,1,1,N,"2400 N. Rancho Drive" A43,435,0,4,1,1,N,"**TEST LABEL - DO NOT SHIP**" A35,271,0,2,1,1,N,"Henderson, NV 89015" A490,190,0,2,1,1,N,"Ship Date: 02OCT10" A490,210,0,2,1,1,N,"ActWgt: 2.0 LB" A43,315,0,4,1,1,N,"David Las Vegas" A615,315,0,2,1,1,N,"(702) 631-7000" A43,468,0,3,1,2,N,"Las Vegas, NV 89130" A530,468,0,2,2,2,N,"(US)" A400,166,0,5,2,3,N,"H" LO388,165,4,142 A650,375,0,2,1,1,N,"Home Delivery" LO670,400,105,10 LO670,410,10,112 LO765,410,10,112 LO670,522,105,10 LO476,165,4,145 A650,335,0,3,2,2,N,"FedEx" A690,418,0,5,2,2,N,"G" B80,933,0,1E,4,2,290,N,"9612804000000000000000" A135,1247,0,4,1,1,N,"(9612804) 0000000 00000000" A783,550,3,1,1,1,N,"J10301008092125" A10,320,0,3,1,1,N,"TO" A25,1270,0,3,1,1,N,"HOME" A25,1295,0,3,1,1,N,"" A300,1275,0,3,1,1,N,"" A300,1297,0,3,1,1,N,"" b50,590,P,800,800,s5,f0,x2,y10,r80,o0,l12,"[)>010289130840804000000000000000FDEB00000002751/12.0LBN2400 N. Rancho DriveLas VegasNVDavid Las Vegas0610ZGH00411ZBogus Recipient12Z702631700014Z**TEST LABEL - DO NOT SHIP**23ZY22ZN20Z026Z142e" A250,125,0,3,1,1,N,"TRCK: 000000000000000" A150,105,0,3,1,1,N,"Svcs: HOME PPD" A16,520,0,1,1,1,N,"Ref: " A16,535,0,1,1,1,N,"INV: " A16,550,0,1,1,1,N,"PO: " A406,550,0,1,1,1,N,"Dept: " A625,650,0,2,1,2,N,"1" A640,690,0,2,1,2,N,"of" A625,730,0,2,1,2,N,"1" P1 N PS. I had already tried the TROI Serial plug In, but I cannot get the plug in to recognize the printer port I have the Thermal Printer connected to, only the serial ports. I believe ScriptMaster could be a good alternative, in fact is ScriptMaster what I am using to submit the XML calls to the API. Are you referring to any specific function that allows to send data to the printer port? or to a new function that should be custom programmed Thanks

I have almost completed a solution to use FedEx Web Services, at the end I get a response from their API with Raw commands that need to be sent to a thermal Printer (Zebra LP2348) to print the shipping label. I have successfully sent the received raw commands to the printer from the driver command line, but now I need a way to do it directly and automatically from Filemaker to the printer. Any ideas? Thanks

Hi, I am trying to configure the plug in to send emails through an Gmail powered account that has SMTP TLS encryption. When I try to send it I get the following error message: ..... Must issue a STARTTLS command first ..... Is this something that can be done with the plug-in? Any alternatives or suggestions to work around this issue? Thanks David

I finally discovered what was causing the problem. For future reference in case someone runs into the same situation: I had to turn off the Gmail Labs feature called: Advanced IMAP functions. It looks like it was interfering with the ability of the plugin to identify new UID postings added to an existing conversation.

When you are trying to reproduce this behavior, are you downloading from separate mailboxes (folders) or directly from the general inbox? In my case I have over 50 mailboxes to which emails are assigned using automatic rules by Gmail. I am wondering if that could be a factor

I am experiencing a very annoying issue which I am not sure relates directly to the plug-in or to Google email services. In case this is a configuration issue on the Gmail end you might be able to give some tips or configuration settings to overcome this shortcoming. My problem is that whenever a new email is added by Gmail to an existing conversation (when Gmail groups several emails, with related replies,etc) that new email is invisible for the plug in. Only the first email is recognized, I have experienced this issue with my own scripting which goes by the last stored UID number and with the Client Email file provided by 360Works. Do you know how to deal with this? Is it possible to make Google not to lump all messages together under this conversation groups? I haven't been able to find that setting, if not what can I do? Are you familiar with this issue? These "invisible" emails defeat the purpose of the automation and FM automatic email handling if I eventually have to re-send them until different tittles to fool the system. Thanks for any help, tips or ideas...

Hey 360works, Could you give me a hand with this issue I have? I can import from an email attachment path given by the plug In in Windows but I can't in Mac. This works on windows: Set Variable [$attachment_path ; Value: EmailReadAttachment( "$attachments" )] Set Variable [$new_path = Substitute ($attachment_path ; "" ; "/" )] Import Records [No dialog; Source:file:/$new_path ; Add ; Windows ANSI ] When I try to do the equivalent with mac Set Variable [$attachment_path ; Value: EmailReadAttachment( "$attachments" )] Import Records [No dialog; Source:filemac:/$attachment_path ; Add ; Windows ANSI ] I get a FILE MISSING error code Any idea of what could be going wrong? Thanks