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PDF Previews not displaying after switch from Mac to PC server

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We recently upgraded our server from a MAC solution to a PC solution and we lost the ability to view our pdf files hosted on this server via our FileMaker solution. Instead, we just see an Adobe PDF icon. Our assumption is that this is related to our Mac server generating our previews and the PC not generating that preview.

The display does work fine for jpg's and some other files hosted on the server, which is why I think it's related to how the PC server is rendering, or lack thereof, a PDF preview.

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Hi jhoulihan,

Your assumption is correct. PDF previews will only work when running the standalone version of SuperContainer on a Mac. That configuration has access to a Mac only image library called Core Image. That library gives SuperContainer the ability to generate thumbnails of many different kinds of image files. Unfortunately there is not a Windows equivalent to this. SuperContainer on Windows can generate thumbnail previews for jpg and png but will serve the default icon for the file type for anything else. You can alternatively use the RawData URL to serve the actual file instead of a thumbnail preview.

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