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Super Container failed to load up

sky2k
in 360 Works General Support

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Hi All,

 

I have 360Works SuperContainer version 2.864 with Enterprise license that can't work with an error on my IWP as below

HTTP Status 404 - /SuperContainer/Files/UserPhoto/ FileMaker Server has encountered an error:
The requested resource (/SuperContainer/Files/UserPhoto/) is not available.
If the Server Launch Page is not available, visit the FileMaker Website for more assistance.

 

While, I tried to access on our server, I found there is an error when I tried to access the folder on server side.

"an add-on for this website failed to run". I am not sure if this two problems are related each other, or is there some missing part that I need to do to make this plugin works.

 

Any suggestion or advise is highly appreciated.

Hello,

 

Do you have Java installed on your machine? If so, do you have both the 32 and 64-bit versions?

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