SSL CSR & Correct Sub-domain

[Jim Gill]

I just installed FMS 15 on a Windows 2008 R2 machine - everything checked out and the install went smooth.   I then purchased a Wildcard SSL certificate from Go Daddy.  I generated a CSR from the FMS Admin Console and pasted the encrypted text into Go Daddy's text box to setup my SSL.   Here is the problem:

The CSR generated from the FMS Console set the domain as mydomain.com instead of fmpserver.mydomain.com

Where does Filemaker Server Console get the information used to generate the CSR?  

How do I get FMS to generate a CSR with the correct sub-domain?   It is a FQDN  (sub) that resolves directly to the Public IP on my server.

Thanks in advance for your help!

Jim.

 

[Wim Decorte]

You don't generate a CSR for a specific subdomain when you want a wildcard.  You specify the wildcard:

 

 

[Jim Gill]

Hey Wim - thanks for the reply.   I understand exactly what you're saying here but I don't get the dialog you provided in your screenshot.  I only get the option to Download or Start Over and not given the option to provided the correct info.  Where are you getting the dialog box in your screenshot?

 

Thanks again!

Jim

[Wim Decorte]

Probably because you already created the CSR, delete it from the FMS cstore folder and FMS should let you start over again.

[Jim Gill]

Thanks Wim - I have tried your suggestion (previously) as well as uninstalled and reinstalled FMS 15 and tried generating the CSR (which does happen - just without any dialog/input from me).  At no time am I prompted with the dialog in your screenshot.  Have you heard of anyone else having this issue on a windows machine? Could this possibly be a bug (surely someone else would have had this issue previously).   Again I really appreciate your help.    

Thank you!

Jim

 

Edited August 25, 2016 by Jim Gill

[Jim Gill]

Update:  Problem Solved!  I may have misunderstood Wim - I was deleting the *.pem files from the Admin Console.  

1. I went directly into the C:\....\Filemaker_Server\ directory and did a search for *.pem.  I then deleted all the files with a modification/creation date of yesterday or today(I actually cut/pasted them into a folder onto the desktop - just in case) .  
2. I then went back to the Admin Console and clicked the Create Request button and was blessed with the dialog box in Wim's screenshot.  

Thanks again Wim - you led me to the solution.

Best,

Jim

[Wim Decorte]

Yes, that's what I meant: there is a cstore folder inside the FMS folders where those files are kept.  

Glad you have it working.