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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted (edited)

Sorry upfront - I know this is technically not the correct forum, though I believe my problem is independent of the version number.

We have a FM db hosted with a 3rd party - that server went down and I have been trying for days to get any response, but no luck. We also can no longer get into the Admin section or the FTP area.

Since we had some reliability issues in the past, we did run manual backups daily and I have created a mirror image of the DB on another FM hosting service. However, when I open the DB and it tells me that our file could not be opened (from the server) and I go to "Remote..." and point it to the new host with the identical DB and table, the new DB opens but NOTHING matches - it basically just goes down the order and populates every field in our form with new fields in alphabetical order. This would not be too bad as I can fairly quickly re-assign the fields in the forms, but it also does that with every script and that would take me forever to fix (as you can tell, this solution is quite old and I am not even sure I still remember everything I did back then). 

Is there a trick, or something I need to specify to make sure it keeps the field names the way they were?

 

Thanks. and again sorry, for dropping this in here - this is a major crisis and I was hoping to receive a faster response in a more active board.

Edited by vi

This topic is 2347 days old. Please don't post here. Open a new topic instead.

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