Zip hanging

[Stickybeak]

I am trying to create an archive functionality in FMP 17.

In the demo when I fill in all the relevant fields and click "zip" a file is created (with the wrong name and no zip extension) and Filemaker then hangs requiring an external quit.

the same happens when I test the process in my solution.

Any ideas?

[troi]

You may want to take a look at Troi File Plug-in's 'Create Zip' script step: https://www.troi.com/online-help/file-plugin/filep7303/

The plug-in is not free, but very powerful.

Edited June 13, 2019 by troi

[PCIPal]

Hello Stickybeak,

If I could ask for a little bit more information from you that way we could do some testing on our end.

If you supply the following:

1. What is the Operating system?

    

2. What version is the OS?

    

3. What version is FileMaker?

    

4. Is FileMaker 32bit or 64bit?

    

5. What version of the plug-in is being used?

    

6. Can you provide a screenshot of the values you’re giving the zip function in the demo file?

Kind Regards,

PCIPal

[Stickybeak]

2 hours ago, PCIPal said:

Hello Stickybeak,

If I could ask for a little bit more information from you that way we could do some testing on our end.

If you supply the following:

1. What is the Operating system?

    

2. What version is the OS?

   Mojave 10.14.5

3. What version is FileMaker?

   17.0.7.700

4. Is FileMaker 32bit or 64bit?

   64

5. What version of the plug-in is being used?

   latest

6. Can you provide a screenshot of the values you’re giving the zip function in the demo file?

Kind Regards,

PCIPal

 

[Stickybeak]

See answers in body of message above ~ I am trying to archive a file which is in a dropbox folder to a dropbox folder.

Edited June 15, 2019 by Stickybeak

[PCIPal]

Hello Stickybeak,

They issue may be because the source location is a Dropbox folder. 

We have tested with a local folder structure on Mac, with same naming convention, and had successful results.

The issue may be in the network connection with the Dropbox server. 

You may find more success copying the folder to a local temp location, zipping the local folder to the destination path, and then deleting the folder from the temp path. 

This is a bit of a workaround, but local should be far more reliable. 

-PCIPal

[Stickybeak]

So there’s no inherent reason it won’t work with Dropbox...