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Random crashes FMS18.0.4.428 on Mac 10.13.6`

DataCruncher
in FileMaker Server 18

Featured Replies

Hello, 

 

my FMS18 instances generally run very stably. With one exception: On two different machines, randomly, but always around midnight, FMS will crash in a very weird way. 

I'm running FMS 18.0.4.428

- All networking on the MacOS instance will work just normally

- However, all FMS functions will suddenly be completely unavailable. That includes FMP connections; XML and API connections; webdirect connection - even the admin website is unavailable. 

- I can't even restart it from the command line- fmsadmin start or stop server only yields 'Error: 10502 (Host unreachable). 

 

The only thing that fixes it, temporarily, is a hard reboot. 

 

With FMS 15 and even FMS12 running very reliably, in some instances for years, this is very unacceptable. Has anybody run into similar issues? What can I check to investigate further? 

 

This is what my Event.log shows: 

 

2020-05-09 23:47:01.373 -0700   Information     703     NYCinLA Starting HTTP Server process...

2020-05-09 23:48:01.178 -0700   Information     703     NYCinLA Starting HTTP Server process...

2020-05-09 23:49:00.970 -0700   Information     703     NYCinLA Starting HTTP Server process...

2020-05-09 23:50:00.866 -0700   Information     703     NYCinLA Starting HTTP Server process...

2020-05-09 23:50:00.897 -0700   Information     703     NYCinLA Starting HTTP Server process...

2020-05-09 23:51:00.815 -0700   Information     703     NYCinLA Starting HTTP Server process...

2020-05-09 23:51:06.101 -0700   Warning 522     NYCinLA SECURITY: Administrator authentication failed: " [172.16.0.88]" (fmsadmin).

2020-05-09 23:51:06.102 -0700   Warning 522     NYCinLA SECURITY: Administrator authentication failed: " [172.16.0.88]" (fmsadmin).

2020-05-09 23:51:06.103 -0700   Warning 522     NYCinLA SECURITY: Administrator authentication failed: " [172.16.0.88]" (fmsadmin).

2020-05-09 23:51:06.105 -0700   Warning 522     NYCinLA SECURITY: Administrator authentication failed: " [172.16.0.88]" (fmsadmin).

2020-05-09 23:51:06.485 -0700   Information     745     NYCinLA Stopping FileMaker Server processes...

2020-05-09 23:51:06.485 -0700   Information     704     NYCinLA Stopping FileMaker Data API Engine process...

2020-05-09 23:51:07.489 -0700   Information     952     NYCinLA FileMaker Data API Engine process stopped.

2020-05-09 23:51:07.489 -0700   Information     704     NYCinLA Stopping Database Server process...

2020-05-09 23:51:07.491 -0700   Information     488     NYCinLA Stopping Database Server...

2020-05-09 23:51:07.492 -0700   Information     410     NYCinLA Stopping FileMaker Database Engine...

2020-05-09 23:51:07.493 -0700   Information     140     NYCinLA Closing database "BetterForms_Helper"...

2020-05-09 23:51:07.493 -0700   Information     140     NYCinLA Closing database "BetterForms_Helper_ADMIN"...

2020-05-09 23:51:07.494 -0700   Information     140     NYCinLA Closing database "BetterForms_Helper_DOC"...

2020-05-09 23:51:07.494 -0700   Information     140     NYCinLA Closing database "BetterForms_Helper_ECN"...

2020-05-09 23:51:07.495 -0700   Information     140     NYCinLA Closing database "BetterForms_Helper_XS"...

2020-05-09 23:51:07.496 -0700   Information     140     NYCinLA Closing database "PXC"...

2020-05-09 23:51:07.635 -0700   Information     168     NYCinLA Database "BetterForms_Helper" closed.

2020-05-09 23:51:07.666 -0700   Information     168     NYCinLA Database "BetterForms_Helper_ADMIN" closed.

2020-05-09 23:51:07.758 -0700   Information     168     NYCinLA Database "BetterForms_Helper_2" closed.

2020-05-09 23:51:07.824 -0700   Information     168     NYCinLA Database "BetterForms_Helper_XS" closed.

 

 

Thank you!

Edited by DataCruncher
Included Event.log

Please look in /Library/Logs/DiagnosticalReports folder for FileMaker things.

Zip them and post a download link here.

The crash logs may show what the problem is. 

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