ScriptMaster 3.0 crashes FM10 on German VISTA

Telepski · June 13, 2009

On a German VISTA installation (both 32 and 64 Bit) Scriptmaster 3.0 crashes FM10 Adv. reproducible time after time already at startup.

This even happens when starting with no file at all but just calling the program.

It was especially annoying as the Scriptmaster auto download feature doesn't load the plugin into the program's extension dir but somewhere deep into a hidden dir

c:Users(Current User)AppData ...

where it was quite hard to locate and remove to get FM back to starting up at all.

Is this behaviour restricted to only my systems? To German VISTA installations with FM10 in general?

Thanks in advance for any feedback.

Jesse Barnum · June 13, 2009

Hi - sorry about this problem, we will check into it. The auto-update location is set by FileMaker; that's not something that we set.

Telepski · June 13, 2009

I just received a message from a friend that he run into the same symptoms on his German VISTA machine.

Thus it can be considered a kind of confirmed bug.

I'd like to know whether the same happens on other VISTA systems where English is not the primary language.

Sincerely,

Therese

Lee Smith · June 13, 2009

I believe that version 8 is not compatible with Vista. Check FileMaker's site to confirm.

Lee

Telepski · June 14, 2009

You're probably right FM8 won't run on VISTA — but FM10 definitely should.

And definitely does without the Scriptmaster plug.

I've got 3 other different replies in the meantime that Scriptmaster 3 crashes FM10 on a German VISTA installation directly at startup in a German FM forum; thus it can definitely considered a confirmed bug.

If you're fluent in German, you may take a look here:

http://www.filemaker-magazin.de/fmmforum/92376.html

Sincerely,

Therese

Valentin · June 14, 2009

Thanks for the link, though in German any additional info is very helpful.

Telepski · August 30, 2009

Update - exactly the same happens with ScriptMaster 3.1 released a few days ago.

It still crashes FM10 with German interface on a German VISTA installation directly at startup. The only chance to get FM going again at all is deletion of the plugin.

??!?

Therese

freaky · September 4, 2009

Have the same with Fm10Pro and Fm10Adv on dutch Vista

Valentin · September 4, 2009

I just tried ScriptMaster 3.1 on German Windows Server 2008 and it ran without an issue.

I'm working on setting up a Vista machine, will update with test results.

Are you using and administrative user, or a restricted user account?

Smef · September 8, 2009

I have been testing this on a German Vista Pro x86 and have not been able to reproduce this problem. Everything so far has been working fine.

I am running a German installation of Vista, fully updated, with a German interface, date settings, etc. The only non-German part of this setup is the keyboard setting, which is set to English (otherwise i wouldn't be able to type anything!)

We would be interested in doing a screen sharing session with you, or using remote desktop to access your machines, if you can set that up for us, so that we can see directly what the issues are and look through logs as necessary. If you are interested in doing this to help us diagnose the source of these problems please email me at [email protected] and we can set up a time to use screen sharing or remote desktop.

Edited September 8, 2009 by Guest

ericire · September 13, 2009

hello,

I have the same disappointment installing scriptmaster installing 3.1 on vista edition familiale premium 64 bits ( french ) with FM10A : crash! !!!

What can i do ?

Edited September 13, 2009 by Guest

Valentin · September 13, 2009

We are not able to reproduce the issue on our machines running non-English versions of Vista 64-bit. If you'd like to setup a screen sharing session, we have the tools to set it up. Then we could try to diagnose the issue directly on your machine. Please let us know if you'd like to do that.

ericire · September 13, 2009

how can i do that ?

Raúl Basurco M. · September 14, 2009

Hello friends

This happens in Windows Vista 64 / spanish

I've tried installing both versions of Java (32 and 64) but it still crashes at the start up.

Valentin · September 14, 2009

I'm available on Skype @ val360

Please contact me and I'll setup a session with GotoAssist.

Telepski · October 31, 2009

Just saw v3.2x of ScriptMaster is out. Unfortunately the above described issue remains the same on German installation.

Tested on VISTA32 and Win 7 x64.

A remote debug session has been done on my VISTA32 machine about a month ago and revealed only that a fatal error occurred already at startup before any significant log entries were produced.

??!?

FMReader · February 3, 2010

I'm using Filemaker Pro 9.0v3 and have been using Filemaker since around version 3. For all its warts, the software has been very stable. It rarely crashes and I've never lost data.

However, since I recently installed Scriptmaster, I have a problem with Filemaker freezing. It happens about once a day. The windows can be moved, but nothing can be clicked or accessed within the window and I have to kill the process and recover.

I am only using two Scriptmaster functions... check if file exists and get URL as container. They work fine, but given that I've made no other changes to Filemaker, I'm suspicious that Scriptmaster is responsible for the freezing.

I need this plugin, but I'll have to dump it and find other options if it turns out to be responsible because stability is more important than functions. I'd prefer to have both.

There's no pattern to the freezing other than it seems to happen if I go into File>Manage>Database...

I too wonder if this is happening to other users who have installed Scriptmaster.

rmzajac · February 3, 2010

Ever since installing Scriptmaster v3.301, I've been experiencing crashes when modifying layouts and calculation fields, especially ones that use Scriptmaster function . Running FMP9 adv on MacOS 10.5.8.

The only functions I have registered are Cryptography and GetURL as Text, and they run via the startup script.

When I downgrade to Scriptmaster v3.22, all is well and I stop experiencing the crashes.

I have not tested this with FMP9adv on XP, but will shortly (I'm aware of the java compatibility issued with Java 6_18 in Windows)

Below is the Console dump when crashing in v3.301

2/3/10 10:37:20 AM [0x0-0x8e08e].com.filemaker.pro.advanced[1189] Feb 3, 2010 10:37:20 AM com.prosc.fmkit.PluginBridge pushContext

2/3/10 10:37:20 AM [0x0-0x8e08e].com.filemaker.pro.advanced[1189] WARNING: pushContext called when stack size is 1; this either means it was called re-entrantly, an idle handler was called without waiting for a return from a previous call, or pop was not called from last invocation.

2/3/10 10:37:20 AM [0x0-0x8e08e].com.filemaker.pro.advanced[1189] java.lang.RuntimeException: This is not an error, it's just a stack trace

2/3/10 10:37:20 AM [0x0-0x8e08e].com.filemaker.pro.advanced[1189] at com.prosc.fmkit.PluginBridge.pushContext(PluginBridge.java:1111)

2/3/10 10:37:20 AM [0x0-0x8e08e].com.filemaker.pro.advanced[1189] at com.prosc.fmkit.PluginBridge.doFunction(PluginBridge.java:918)

2/3/10 10:37:20 AM [0x0-0x8e08e].com.filemaker.pro.advanced[1189] at com.prosc.fmkit.PluginBridge._startEventLoop(Native Method)

2/3/10 10:37:20 AM [0x0-0x8e08e].com.filemaker.pro.advanced[1189] at com.prosc.fmkit.PluginBridge.startEventLoop(PluginBridge.java:1189)

2/3/10 10:37:20 AM [0x0-0x8e08e].com.filemaker.pro.advanced[1189] at com.prosc.fmkit.PluginBridge.runTask(PluginBridge.java:990)

2/3/10 10:37:20 AM [0x0-0x8e08e].com.filemaker.pro.advanced[1189] at com.prosc.fmkit.PluginBridge.doFunction(PluginBridge.java:921)