Hi,

My first post so please be gentle...

I'd like to get a script trigger to fire for records which are updated via a CSV or Excel file import. I've written the script and it works fine when I update a record on a layout for a single update to the record - the record commits as intended when I click away or go to the next record in Form or Table view, but when I perform a mass update of the records via an external file, the script trigger doesn't seem to fire (or at least the operations within the script haven't happened).

Am I doing something dumb here, or is this not supported?

Thanks

Nick

What you describe is the normal behavior.

In general script triggers trigger on user actions. Bulk tasks like importing and exporting do not trigger the script triggers on individual records.

You probably need to run a new script after the import finishes and have that new script loop over all of the imported records (they will be the found set after a successful import) running your normal script for each record.