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Claris Engage 2025 - March 25-26 Austin Texas ×

This topic is 4293 days old. Please don't post here. Open a new topic instead.

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Posted

hi, 

 

Looking for a kind helping hand from the community,  I have an email alert script that runs as part of the Startup script.  

this script looks over the database and finds dates that are nearly about to expire (30 days before the date) and triggers a pre-set email alert if this criteria is met.  However on FMGo the alert is not properly taking the information into the email that gets generated.  The script was designed to pull related information from the users account information (same user who has the date) and then pull other fields into the email such as 'First_Name' etc.

 

Issue:  

This script is running fine on FM12, but is not working at all on FMGo.

On FM Go these bits of information that get imported such as 'First_Name' simply dont appear in the email. 

 

No idea why not. 

 

here is the script flow... 

 

1.   Script gets triggered as part of start up script. 

 

2.  This then runs to find out what/if anything needs to happen.  (img below)

post-108284-0-30002500-1361454388_thumb.

 

3.  This Script then runs to pull the information into the alert email. 

post-108284-0-83067100-1361454402_thumb.

 

This is all happening fine on FM12,  but not on Go. 

Using FM starting point as my base. 

 

any help MUCH appreciated! 

 

thanks!!!!!! 

 

toby

Posted

I deleted your duplicate post in Custom Functions,

 

Please do NOT double post your questions.

This topic is 4293 days old. Please don't post here. Open a new topic instead.

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